[Resolved]  Times Of India — times of india & mumbai mirror newspaper (hard copy)

After paying for 6 months subscription, newspaper was delivered from 16/03/2020 until 23/04/2020 and due to lock down was discontinued. When the printing was started on 1/4/2020 again delivery was not done as there was no vendor to do it. When contacted Times of India, I was told that the society has blocked the entry of outsiders. I wrote back stating our society has restricted entry of outsiders into the building but like any other supply they could leave the newspaper in the subscribers post box located at the reception. No attempts were made. Hence I had sent a request stating that since they have failed to deliver the news paper, to kindly refund my subscription amount after deducting for 8 days supply. For the last +70 days this matter has not been sorted out. Whenever I call, the response is very sweet and assurance is given to close my complaint. Nothing has happened till today