Times Of India — times of india problem in receiving daily newspaper

Address:

Chennai, Tamil Nadu

Sir,

I have subscribed to times of India newspaper for more than 5 years and my subscription ID is 29656458.

There seem to be a problem in their system or process or with their dealer that i am not receiving the daily newspaper since last 18 days, Because i raised complaint against them for not receiving newspaper on time, I have given a call to the contact number mentioned in the subscription paper and one RAM S picks and says team leader is out of office and cannot transfer my call to any other responsible person and gives lot of assurance without any outcome. This is the 10th time in the last 8 months that i had to reach TOI.

Complaint nos: [protected]
[protected]
[protected]
[protected]
[protected]
[protected]
I am fed up with TOI, please help

I have also stated that if TOI finds it difficult to supply me the newspaper, they may very well refund me the amount.

Each and every staff at the Customer care office either doesn't pick up the call or picks up the call and names another person as in charge of the subscription.
Note:
Md Illiyas - Team leader Customer Service
Mohamed Yunus - Area Manager
Syed -
Murali - Distributor
Ram S - Tele caller
All the above people are useless and should be let go if they do not want to work in such a big organization. Bringing Shame to the Organization...

Will anyone in the administration dept please tell me if i can get the subscription through...or not?