Times Of India — TOI coupons not received

I am writing to address a recurring issue I have been facing with my Times of India annual subscription. I renewed my subscription on July 16, 2023, by making a payment of ₹699, but I have yet to receive the subscription coupons. Furthermore, my subscription only started after a delay of 15 days.

This situation is particularly concerning as it is now over 1.5 months since my payment, and I am still waiting for the promised coupons. To add to my frustration, the vendor is now requesting either payment or coupons, creating additional inconvenience.

I must emphasize that this is the third time I am experiencing such a delay and inconvenience with my Times of India subscription. As a loyal subscriber, I expect a smooth and timely renewal process, which unfortunately has not been the case.

I kindly request your immediate attention and assistance in resolving this matter.

My Subscriber ID is CG[protected]