Times Of India — TOI Daily Paper Delivery

Every year start from 1.4, TOI Circuation is stopped.
I get reminder message to remit renewal subscription in May and I pay immediately either through cheque if a person approaches me or through onine. After continyous follow up only, delivery is taking place say by 15th June.

Though I am paying the Annual Subscription, I am getting paper only from Mid June to Mar end.

This year also same thing is happening.
My question is
1)Should I loose almost two months papers ( Apr to June 15th)?? though I am paid for the year.
2) Why the person should not approach last week of march or reminder messge to be sent to my Phone instead of two months later.
CH[protected] is my customer ID. i Remitted on 26.5 but yet to get the paper circulated.