Times Of India — toi newspaper distribution

Address:

Anna nagar Chennai

Toi newspaper has been renewed by me subscriber id ch[protected] delivery to commence on 24th april 2020.
My usual delivery person says he will no longer deliver to me when i questioned as to why i did not get my paper today.
Delivery person name mr. Ismayil ph no. [protected].
He further told me 'its your fault for nor renewing on time'.
He has told me to quote him 'you go and find some other delivery person'.
I have already shared your sms reg. Renewal on 18th april itself.
As i had not signed up for this, i request times of india to
Either, ensure immediate supply of newspaper from today itself, or else
Refund me the full amount paid by me immediately by means of demand draft.
I would like a response today itself
Thanks