Times Of India — TOI not received(Hyderabad)

I bought 6 months subscription on 16th Oct but I didn't receive a single copy and your panel showing I'm receiving newspaper from 09-Nov-2020. I raised this issue multiple times on mail or even on customer care. They also raised my issue on Hyderabad office. I didn't get any resolution.

My complain status on panel Complain No[protected] Status: "Reader don't received response from Hyderabad team after dropping mail now he want to cancel the subscription as he not received copy since start of the subscription".

I want my refund.

Name: Vikrant Kumar
Ph No. [protected]
Subscriber Id: 38408525
Order Id: TS0018706A(8012t0000015r1JAAQ)
Address: Hyderabad - 500046