Times Of India — TOI Plus subscription paid and not responded.

Address:

82, EB COLONY, Vadavalli, Coimbatore - 641 041/ India

On 18 JUL 2023 made a payment online through BHIM UPI Rs. 448 towards TOI Plus subscription. I could not activate the account and hene made a complaint to Times Of India by email. On 24 JUL 2023 by email they required screenshot of the payment which I provided on 04 AUG 2023.- "18 Jul 2023 18 Jul 2023 TO TRANSFERUPI/
DR/[protected]/Times
In/ICIC/cca.223594/colle-
TRANSFER TO
[protected]
Rs. 448.00"
Till to day, i.e., 05 DEC 2023 it is not resolved. But on taking up the matter again with CRM coimbatore I received a reply on 18.OCT 2023 as, "YOUR PAYMENT REFUND SIR..."

Till it is not resolved. As it has taken already nearly 6 months, refund me the amount paid immediately.

G.L. Sankaran