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Times Of India — toi subscription not started

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I have not received the toi subscription which was to start on nov 1 2018 and till now and each time i write a mail i get a call assuring resumption of the subscription. Each time a new complaint number is raised and i have numerous complaint numbers, but still my problem is not resolved. Please return my subscription amount as i have lost all hope.
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I have not received toi news paper coupons vide subscription I d no [protected] payment made by cheque text message received on 12/10/18
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'Times of India' paper is not being supplied to me regularly. I could not contact the dealer/agent also since I don't know him. My annual subscription ID is[protected]valid upt 31.05.2019). Kindly do the needful. My residential address is E 16, Third street, Rajiv nagar, Pudur, Ambattur, Chennai - 600053. My phone no is [protected].
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