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Times Of India — Unable to amend my mobile number saved incorrectly on TOI systems

Customer id no. 447233

I have been a TOI newspaper subscriber for over 10 yrs now. While trying to renew my subscription online, I noticed that my mobile number saved on the system is incorrect and wanted the customer care to update it. strangely they mention that it is not possible which is ridiculous.
Both numbers on my customer id captured by TOI are incorrect. not sure which sort of defunct systems TOI are using in this digital age. I am looking for a resolution to this issue at the earliest.
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