Times Of India — unilateral withdrawal of option for downloading the e-paper even after paying subscription

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I subscribed e-times of india paper on 1st june 2020 paying subscription of rs.234.82/- for a month (Online payment ref. No. [protected]) whereas it costs rs.147/- for the hard copy delivered at the doorstep by the vendor. Prior to this i used to download pdf and read it comfortably on my laptop/desktop screen till 3rd week of may 2020, that too without paying any subscription. Then they introduced subscription. I noticed on 3rd june 2020 that the pop up for downloading pdf is missing. Withdrawing this facility forced me to go for print command and view each page one by one. This was tedious and time consuming but i could view and read pages one by one on the full screen of my laptop/desktop. But this command was also removed soon after the removal of the pdf download pop up box from the home page of e-paper. However, i continued reading the paper with great difficulty without registering my complaint. I somehow managed to read each page by right clicking the mouse and opting for the print command. I don't understand their sadistic approach as this option was also withdrawn on 20/6/2020. I must mention here that due to corona pandemic i was forced to switch over to e-paper from hard copy. I have been a loyal reader of this paper (Hard copy) for more than 30 years but i am now taken aback by their unprofessional, unethical and autocratic attitude and practices. I don't know why they want to discourage e-paper subscribers to read it when they are saving the cost of paper and printing besides commissions to the vendors at different levels. At the same time they are earning crores through advertisements. I fail to understand the logic and economics behind this move. There are other national level e-papers who are not charging any subscription.
In view of the above i feel this is against the terms and conditions to which i agreed while i paid the subscription. These said features were withdrawn later that too without any prior intimation or apology. This is a complete breach of agreement and this has also led to mental trauma and stress to me. I therefore demand an apology and full refund of subscription.