Times Of India — very poor service by the vendor of times of india newspaper.

Address:Chennai, Tamil Nadu

My customer id is [protected]. I have been a regular subscriber of toi newspaper for the last 4 years. The local vendor, chandar kumar, is very poor service provider. Repeated complaints against his poor service have been made by me to mr. Balaji, (Mobile # [protected]), but he expresses his inability to control this nasty vendor. Balaji says that the vendor faces no competition from anyone else. That is the main reason he cannot recommend changing him.
The higher authorities of toi must device a wayout to handle such a nasty vendor. Try to raise the commission for the vendor for my area. That may attract more vendors.
If toi has no solution to tackle this problem, kindly refund to me the recently subscribed sum of rs.599/- as subscription for another one year with effect from december 1, 2019.
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