Times Of India — yashoda huchappa - online toi paper subscription - order np. #ts0007143 placed on 23 december 2019

My customer id is dl[protected]. I have paid rs. 858/- through order no #ts0007143 placed on 23 december 2019. The amount is for 6 months toi home delivery. I got confirmation from [protected]@timesgroup.com that the paper delivery will start soon. No paper delivery started. I feel cheated. Received message from toicrm on 20/04/2020, to confirm supply of toi paper, and in case of non delivery contact mr. Rahul revankar, area manager, or toll free no. [protected]. Tried contacting their customer care number and area manager many times [protected]. No one responds on call. Also, i have mailed to timesgroup.com 0n 25/01/2020, but no reply. Either start the services or refund the amount.