Times Of Money Ltd — purchasing uc from pubg mobile game

Address:vivekananda pally, piyalitown, baruipur, kolkata, west bengal, South 24 Parganas, West Bengal, 700144
Website:times of money ltd

Purchased uc cash via in-app purchase of pubg mobile on 17th may 2019 at 9:34am via internet banking. Costing rs.799 for uc credit of 660.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my axis bank account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary - times of money ltd

Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
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Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
csuman91's [Complaint's author] reply, May 17, 2019
My registered mobile number id +91 7278383664

Thanks

Suman chatterjee
My registered mobile number id +91 [protected]

Thanks

Suman chatterjee

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