TimesofMoney — payment error

Address:Aurangabad, Maharashtra, 431001

I purchased an application from Google Playstore on dt. 08/01/2018 Name Smart Lens Pro from INR 190 through Net Banking from SBI bank the payment was successfully occured but an payment error message popup when i back to playstore and the application which was i already paid again showing Buy option when i checked my Account the amount was deducted and even its also not showing order history in playstore.here im uploading photos of bank transactions and playstore order history.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

A payment of Rs.550/- has been deducted from my account for the purchase of K7 antivirus for android wide transaction ref no:IGACUCGXA8 on 25.01.2018, But i didnt get the product key of the product .Please provide product key as early or return the amount .otherwise i may be force to approach consumercourt
Anil nair
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TimesofMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    1602
    Pending
    0
    Resolved
    200
    TimesofMoney Phone
    +91 22 3963 8450
    +91 22 3963 8200
    TimesofMoney Address
    Level - 4, B Wing, Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra, India - 400708
    View all TimesofMoney contact information