[Resolved]  TimesofMoney — purchased uc cash in pubg mobile app... money debited but uc not credited

Purchased uc cash via in-app purchase of pubg mobile on 17 may 2020 at 04:32pm via internet banking. Costing rs.799.00 for uc credit of 600.00

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are also unreachable.

Beneficiary - times of money ltd

Could you please resolve this and ensure my purchased is carried out or refund my money back to my account or else i'll have to complain against you for fraud.
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Jun 12, 2020
Complaint marked as Resolved 
TimesofMoney customer support has been notified about the posted complaint.
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