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[Resolved]  Tirumala Tirupathi Devasthanam — Online Payment Refund

Hi Sir, My Name is Kartheek, I booked 300/- special tickets 4 (1200/-) to my family members through online. At the time billing process unfortunately i lost power and money debited from my a/c after that i got some remark like "Ticket released after a period of inactivity". I tried so many times to contact with TTD IT department. One Person said send mail to [protected]@tirumala.org and [protected]@e-ttd.org. But no response from those guys. When i call to[protected] they said it will takes credit within 45 days but still didn't get. After that i tried to contact EDPM through phone i dial so many times to[protected]/341 but they didn't lift the call. Why they are doing like this don't know. Please as soon as possible recover my money. My Request No:[protected]. I hope on you only. Find below Proofs of mails to EDPM and online Payment proof. Thanks P.V.Kartheek, Ph.No - [protected], mail id- [protected]@gmail.com.
Online Payment Refund
Online Payment Refund
Online Payment Refund
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  59 Comments     Updated: ShareTweet

Comments

00:00 Hrs to 12:00 Hrs Rs 100/- Tirumala 06/07/2015 [protected] Failure at Payment Gateway
00:00 Hrs to 12:00 Hrs Rs 100/- Tirumala 06/07/2015 [protected] Network Delay:Transaction Cancelled
00:00 Hrs to 12:00 Hrs Rs 100/- Tirumala 06/07/2015 [protected] Network Delay:Transaction Cancelled
00:00 Hrs to 12:00 Hrs Rs 150/- Tirumala 06/07/2015 [protected] Network Delay:Transaction Cancelled

i am chitra i am booked to reserved 300/ ticket . all the options are completed . payment process going credit my money. but ticket was not released. so refund my money my a/c no 1191.155.188421. at KVB Bank. i am two times entered so. Rs 1200 Was credited. my considedered my message
05.00 pm 06.00 pm 06/ 04/ 2015 Network dely transcition cansled order No[protected] Amount Rs. 200/-
But amount is cutting my credit card but ticket was not released. Please see the matter
Suryakant
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Sir I have book 3 special entry darshanam (thirupathi) but my transaction was failed but money waswas debited from my account 900/- rupees so please refund our money request no[protected]
[protected]
[protected]

Booking History Back
Time Slot Accommodation Type Date(MM/DD/YYYY) Order No Booking No Remarks Receipt
00:00 Hrs to 12:00 Hrs Rs 750/- Tirumala 06/07/2015 [protected] Failure at Payment Gateway
00:00 Hrs to 12:00 Hrs Rs 2000/- Tirumala 06/07/2015 [protected] Network Delay:Transaction

00:00 Hrs to 12:00 Hrs Rs 100/- Tirumala 06/07/2015 [protected] Network Delay:Transaction Cancelled

Sir I have book accommodation (tirupathi) time 12:01Hrs To 23:59Hrs Rs 800/- Date 13/06/2015 but my
Transaction was Network Delay:Transaction Cancelled but money was debited from my account 800/-
Rupees so please refund our order request no[protected]
Sir
I have book 5 special entry darshan (tirupathi) booked on 20.02.2015 but my transaction was failed (Network delay: Transaction cancelled) but money was debited from my account 1500/- rupees so please refund our money request no[protected]

Hi,
I have just tried booking 6 Special Enter Darshan ticket in http://www.ttdsevaonline.com/ After filling the payment details I didnt get any confirmation page but checking the Booking History it says """ticket released after a period of inactivity"" but the amount 1800RS is debited from my bank account.

Can any one let me know how would you get the money back?

I called the customer care ([protected]) and the guy says there are so many customers are facing this issue and we don't know how you will get the money back.

This is completely unfair - if TTD have an online facility they should have a process in place to refund/cancel too.

How we can take it further friends...

06/08/2015 Suprabhatam [protected] Network Delay:Transaction Cancelled.

Sir I have book 2 special entry darshana (thirupathi) but my transaction was failed but money was debited from my account 600/- rupees so please refund our money request no[protected]
[protected]
[protected]

Sir I have book 2 Kalayana Urchava (thirupathi) but my transaction
was failed but money was debited from my account 1000/- rupees so please
refund our money request Bank A/c No : [protected], Tamilnad Mercantile Bank, Dindigul Branch

[protected] THIS IS MY TRANSACTION NUMBER. I LOST MY 600/- DUE TO TRANSACTION ERROR, ON 13/05/2015.
I REQUEST YOU TO MAKE REFUND IMMEDIATELY

i booked TTD 300rs/- 4 tickets through HDFC credit card by online 28/05/2015. but amount was realsed ticket not generated. referance ID 098429. amount 1200/-. so plz refund my money to my Credit card as early as possiable.
Sir I have book 2 Kalayana Urchava (thirupathi) but my transaction
was failed but money was debited from my account 1000/- rupees so please
refund our money request Bank A/c No : [protected], Tamilnad Mercantile Bank, Dindigul Branch
Date : 10.07.2015
Seva Name : Kalyanotsavam
Order No :[protected]

Sir I have book 2 kalyanotsavam (thirupathi) but my transaction was failed but money was debited from my account 1000/- rupees so please refund our money request Bank A/c No : [protected], ANDHRA Bank, NARASARAOPET Branch in ANDHRA PRADESH I
Date : 21.06.2015
Seva Name : Kalyanotsavam
Order No :[protected]
Booking No. IS[protected]
Name: Madduri Venkateswarlu
I have book 4 special entry darshan (Tirupati) booked on 1.07.2015 by my transaction was failed but money was debited from my account 1200 Rupees. So kindly refund our money as early as possible. My request no:[protected]
I have booked a special entry darshan ticket i.e., Rs 300/- on 7/7/2015. The transaction was failed and the amount got debited from my bank account of Rs. 1800/- (6 tickets) but the ticket haven't generated. In the booking history of my account, it is showing remarks as "ticket released after a period of inactivity". So, I request TTD to credit the lost money back my account.

I am attaching the screen of my booking history. (the amount was lost on the transaction made on s.no. 1, for s.no.2&3 are also failed transactions but money haven't debated for that)

Lost money transaction detail:
Request no.:[protected]
Date of transaction: 7/7/2015

PLEASE REFUND MY AMOUNT


PLEASE FIND THE ATTACHMENTS


REF ID DATE 07/18/[protected] TICKET RELEASED AFTER A PERIOD OF IN ACITVITY
07/18/[protected] TICKET RELEASED AFTER A PERIOD OF IN ACITVITY
07/20/[protected] TICKET RELEASED AFTER A PERIOD OF IN ACITVITY

Hi Sir,

My Name is Dayananda, Mysore (Karnataka)

I booked 300/- special tickets 4 (1200/-) to my family members through
online. For Two Times At the time billing process unfortunately I lost power and money
debited from my a/c I tried so many times to contact with TTD
IT department. But no response from those guys. When I call to
[protected] they said it will takes credit within 45 days but still
didn't get. After that I tried to contact to[protected]/341 but they didn't lift the call. Why they
are doing like this don't know. Please as soon as possible recover my
money. I have paid in debit card through on 31.01.2015 and 03.02.2015 for Rs 1200 + 1200.
Still I have not received please replay.
I hope on you only.


Thanking you

L N Dayananda
Ph.No - [protected]
mail id- [protected]@gmail.com

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