[Resolved]  Tirumala Tirupathi Devasthanam — Online Payment Refund

Good day sir,
Please note that I attempted to book two special dharshan tickets on two occasions for 13th July'15 from 3pm to 4pm, amount of Rs.605 was deducted from my bank account but booked history is showing 'Ticket released after period of inactivity'. Please find below booking details and kindly refund my deducted amount.
ID - n.[protected]@gmail.com
Booking numbers[protected] &[protected]
Booking for 13th July'15

Thanks & regards,
Rekha

Dear Sir,


I booked ticket for special entry Dersan for 6 person on 13/04/2015. But
this ticket not get in online. But Rs. 1800 had gone. This
money did not came in my account

My Account No. [protected]
(Fedaral Bank Anchal Branch)


The web site show the Network
Delay : Transaction Cancelled

The request No. is
[protected]

Mr. JYOTHISH KUMAR K R

Proof of ID: Voter Id Card
: BNJ2108686

the
pilgrims

1.Mr. JYOTHISH KUMAR K R
2.ANILA KUMARI
3.ALEENA
4.ALAN
5.KUNJUMON
6.LEELU KUMARI

Kindly
refund my money in A/c No. [protected] (Fedaral Bank Anchal
Branch)

Sir I have book 4 special entry darshanam (thirupathi) my transaction was failed but money was debited from my account 1377/-
rupees and when i am checking with TTD Seva Contact number no response from members

So please refund my money for request no[protected] which is not at all reflecting from ttdonline seva portal

Please find the HDFC Team response in attachment.

my contact vikram.[protected]@gmail.com

I tried to book two special entry darshan tickets on 24/08/2015 for darshan date of 25/08/2015.
My request was processed and I was given request number :[protected].
Money of Rs 650 was deducted from my account but tickets were not booked and gave remark as failure.
Darshan date : 08/25/2015
Booking date : 08/24/2015
Request number :[protected]
Remarks : Failure

I contacted the call center and they informed me that it may be refunded but they didn't give details about when.
Then I again booked two tickets and this time I could successfully book two tickets after deducting Rs 650 from my account again.
Darshan date : 08/25/2015
Booking date : 08/24/2015
Request number :[protected]
Booking No : IP[protected]
Remarks : Success

Will you please refund money of Rs 650 that has been deducted from my account without booking any tickets at the earliest ?

Sir I have book 1 special entry darshanam (thirupathi) but my transaction was failed ( Network Delay:Transaction Cancelled )but money waswas debited from my account 302.57/- rupees so please refund our money request no[protected]

Hi Sir,

My Name is Chandra mohan

I booked 300/- special tickets 6 (1800/-) and (Laddu - 150) to my family members through
online. At the time billing process unfortunately Payment debited from my Account but ticket not booked
debited from my a/c I tried so many times to contact with TTD
IT department. But no response from those guys. When I call to
[protected] they said it will takes credit within 45 days but still
didn't get. After that I tried to contact to[protected]/341 but they didn't lift the call. Why they
are doing like this don't know. Please as soon as possible recover my
money. I have paid in debit card through 1950.
Still I have not received please replay.
I hope on you only.


Thanking you

Chandra mohan
Ph.No - [protected]
mail id- [protected]@gmail.com

Follow up on my earlier complaint on Aug 26, 2015 regarding online payment refund,
this is to bring to the notice of other complainers that I received refund from
Tirumala Tirupathi Devasthanam after 20 days.

Hello Team,

I had used my credit card for booking tickets online on the 23th-June-2015. The transaction was not complete due to some server issue from your end(Network Delay:Transaction Cancelled) but my credit card was charges for INR 1, 836.00. I had no option but used my debit card for booking tickets.

The last four digits of I.C.I.C.I card number used for booking tickets online is 9000. I have attached the statement and the password to open the statement is kart1607.

Please check the statement which has a reference number also, bank provided a different number 150078 to check with your team.

I attended the darshan on 27-June-2015 with my family and returned back home. I called the call centre team and they confirmed the transaction was declined and there should be a refund given to my account not less than 15 working days. I have been calling them after the number of days they said to wait for another 10working days, Its almost two month and i have not received any credit from your team.

Please look into this matter at the earliest and reply.

You can contact me for more information.

Regards,
Karthic

Sir I have booked Suprabhatha darshanam ticket on[protected] order No[protected] but due to server problem it is not alloted for me.But my amount Rs-120- was debited from my account. Hence if posssible kindly refund the amount
Sreedhar babu

Sir I have book 3 special entry darshanam (thirupathi)10/27/2015 but my transaction was failed but money waswas debited from my account 1834.39/- rupees so please refund our money request no[protected]

Hello TEam,

I posted the below complaint on the 22-September-2015 and have not received any communication till date . Can you look into this please.

Regards,
Karthic


Hello Team,

I had used my credit card for booking tickets online on the 23th-June-2015. The transaction was not complete due to some server issue from your end(Network Delay:Transaction Cancelled) but my credit card was charges for INR 1, 836.00. I had no option but used my debit card for booking tickets.

The last four digits of I.C.I.C.I card number used for booking tickets online is 9000. I have attached the statement and the password to open the statement is kart1607.

Please check the statement which has a reference number also, bank provided a different number 150078 to check with your team.

I attended the darshan on 27-June-2015 with my family and returned back home. I called the call centre team and they confirmed the transaction was declined and there should be a refund given to my account not less than 15 working days. I have been calling them after the number of days they said to wait for another 10working days, Its almost two month and i have not received any credit from your team.

Please look into this matter at the earliest and reply.

You can contact me for more information.

Regards,
Karthic

Sir
I have book 5 special entry darshan (tirupathi) booked on dt.[protected] but my transaction was failed (Network delay: Transaction cancelled) but money was debited from my account 1650/- rupees so please refund our money request no[protected]

Sir I have book 2 special entry darshana (thirupathi) but my transaction was failed but money was debited from my account 1374 rupees(2 time) so please refund our money request no
[protected],[protected]

Sir,
I book (online) one Air Conditioned Room Rs. 600/- at Tirupathi Srinivasam Complex Reserved date 16.01.2016 (12.01 Hrs to 23.59 Hrs). But My transaction was failed But Rs. 600/- was debited in my SB Account Please refund my money.
Booking date : 25.11.2015
Order Number :[protected]
My SBI SB A/C :[protected]
Email Address : [protected]@gmail.com

My Name A V Rajan, Salem.636002 (Tamilnadu) Sir I have book 2 special entry darshana (thirupathi) but my transaction was failed but money was debited from my account 706.02/- rupees so please refund our money request no[protected]

dear sir some major problems same day of ticket booking[protected] kindly refund my money earliest please

Sir I have booked special entry darshan for my Brother in law and my sister. Booking is done on[protected] and the special entry darshan time is on[protected]. My amount Rs.600/- has been debited from my account but when i opened my Id [protected]@gmail.com in ttdsevaonline.com and in history, there shows a statement saying "no bookings in this record". so i request you kindly refund the amount in my account.

I have placed book srivari Kalyanostavam seva, but my transaction was failed and amount Rs.1020/- was debited to my bank account [protected] SBI.

Date of booking ; 5th, feb., 2016
seva ; Kalyanostavam
order No. ;[protected]

I request you to refund the first transaction amount to the same credit card or below account. My failed transaction[protected] need to be refunded(amount got debited) and but ticket was not booked with that transaction.I again booked with other transaction (below) & Please refund amount of first transaction to same card.

Seva Date Booking Date Seva Name Order No Booking No Remarks Receipt
05/12/2016 4/1/2016 11:47:58 AM Kalyanotsavam [protected]
Failure
05/12/2016 4/1/2016 12:18:24 PM Kalyanotsavam [protected] IS[protected] Success Receipt

Tirumala Tirupathi Devasthanam — TTD Special darshan transaction failure

Sir,

I have booked e special darshan tickets, 6 tickets + prasadam laddus. Booking date 12/5/2016. Darshan date 15/5/2016. Request no[protected] . Money debitted to my account.Transaction failed ' ticket released after a period of inactivity' . Payment amount Rs 2091/ payment Ref no FSBI[protected]IG0BYYLFP0 . Please refund.