[Resolved] Titan Company — Services of titan watch by world of titan 375 prince anwar shah road kolkata-700068, service centre | |||||
I got replaced belt of my RAGA watch white in colour but within a day it became defective, we approched the shop for replacement as it was on warranty.The watch along with warranty card was deposited to the shop on 18/09/2016 vide shop varlant no .D 09770 dated 18/09/16 but inspite of passage of three months it has not been replaced and no date been given for delivery of the watch.Under such circumtance what customer should do without watch?.Please look into for early repair.Mob-[protected] [protected]@gmail.com -Ajay Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Dec 14, 2016 Titan Company Customer Care's response Dear Ajay, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve Dec 25, 2016 Himanshu P Maniar's response Titan Company — Belfast of Fastrack watch is not available at any Service Centres. Not offering replacement of the watch
| |||||
 2 Comments | |||||
Comments
Hello I purchase a diamond ring 10 year back and 2 diamond out of 4 has fallen down which is very disappointing. Kindly let know what can be done about it
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
48%
Complaints
1964
Pending
0
Resolved
902
+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
View all Titan Company contact information
Model number 4052PM01.
Belt is broken. Service Centres are not able to replace the belt.
Watch is in working condition and rarely used. Have another watches so this watch had used only few times.
Want belt of this watch or replacement.