[Resolved] Titan Energy — watch battery | |||
Just before i changed battery to my fastrack watch in a titan showroom located at arni, tvm dist, tamilnadu. They charged me rs.160 for replacing the battery alone.. I was shocked and searching over internet.. I never thought that a brand showroom can do such cheaper things.. How can a battery costs rs160? I'm so confused with the rates.. And also they didn't give me any printed slip.. Instead they gave me hand written bill.. I request titan should clear these to maintain the customer relationship.. Thank you.. By deepak (Dpak. [protected]@gmail.com) Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved TITAN Energy customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 40 6666 6058
Door No: 210, 2nd Floor, Aditya Trade Center, Aditya Enclave Road, Ameerpet, Hyderabad, Andhra Pradesh, India - 500038
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Kindly share us the copy of manual bill provided by the service center to [protected]@titan.co.in. So that we can check and clarify.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve