Titan Eye Plus — Provide me the titan eye case for a glass and frame

Advance no : ARS0012708
Advance Date: 10/10/2021
Date of delievery : 15/10/2021
I purchased a glass and frame from titan eye center madurai 30 c, ss colony 5th street, bye-pass road, madurai 625016 ph:[protected]
they are not provided titan eye case for the glass and frame, instead they provided me the fasttrack eye case which is not convenient, comfortable, reliable
I asked the store manager to provide me to titan case, but he negligent and he behaves very rudely which is very unprofessional abusing the words
Please take a severe action on him and kindly provide me the titan eye case immediately