[Resolved]  Togofogo.com / Upr eCommerce — Substandard product sent and no refund yet

Address:New Delhi, Delhi, 190002

I had ordered a samsung guru with 64 gb pendrive and the smart watch but when j received order i got black and white nokia broken phone and sub standard pen drive and smart watch. I requested for refund and product was returned 3 weeks have passed i have still not got the refund yet. Togo fogo are theives. Please help me get my money back. The real issue with the togo fogo is that they are not providing wat they are saying in their website they are sending sub standard faulty and wrong products this is ridiculous togo fogo should be banned for duping the customers and on top of that i have my credit card bill pending as i have not received my refund yet please help
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Aug 16, 2017
Complaint marked as Resolved 
Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2017
Togofogo.com / UPR eCommerce Customer Care's response
Dear Sir,

Sorry for inconvenience,

Would request you to kindly share your registered mobile no, order no or registered email id for check and verify your order.

Regards,
Raju Singh
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    DDA Shed No. B-103, Okhla, Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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