Tolexo.com — Company selling products online for 50% higher than the market price and misleading customers by showing discounts on already double priced pro

Address:Mumbai City, Maharashtra, 400069

Company selling products online for 50% gigher than the market price and misleading customers by showing discounts on already double priced products. My

order number #TOD[protected]
Product : Yuri Y313B Drill Machine 600W
bought price : Rs.1323
Actual MRP Rs840
Local Store Pricing in mumbai : Rs.710

Discount show on tolexo page now is http://www.tolexo.com/yuri-y313b-drill-machine-600w-t06yur0004.html

when i had a chat with one of there online chat representative Miss teena she told me that its MRP is 1260. I sent her the pic of the printed label on product i received which i have attached with this complaint also. They took cash from me and now they will refund it to my bank account. When the delivery arrived i asked the delivery person also to open and show the product before making the payment but he refused to open the product. I could have just refused to accept the delivery if i would have seen the item before making ash payment. Link to the courier tracking (https://track.delhivery.com/p/S[protected]

I would request every one not to pay COD on delivery before checking the item on delivery.

Kindly help me get back my cash.
Regards
Rohit
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Tolexo customer support has been notified about the posted complaint.
Oct 05, 2016
Easin Gazi's response
mobile no. is [protected]
Oct 24, 2016
Lucky Pahwa's response
Order no-TOD[protected] Mob. [protected]. Address 1839/4 Bhiwani Chungi Bhiwani Road Rohtak Old Rajendra Collony Haryana 124001
Oct 25, 2016
Lucky Pahwa's response
Safftey shoes hillson companey Pleas exchang the size 7
Complaint comments 

Comments

This product is not work properly please return this item and refund my payment
Tolexo Customer Care's response, Jan 31, 2017
Verified Support
Dear Mr. Keshari,

Greetings from Tolexo.com!

We are sorry to hear that.

We hope that your complaint has been resolved and you had received the refund against the paid amount.

If not, please share the order details with us so that we can check and assist you in a better way.

Best Regards,
Ashish Piplani
Please Unsubscribing mobile No. and don't disturb me by sms and calling..
Tolexo Customer Care's response, Jan 31, 2017
Verified Support
Dear Mr. Gazi,

Greetings from Tolexo.com!

We would request you to share the contact details with us and we assure you that the same will be unsubscribed within the 1-2 hours.

We request your support and patience in this regard.

Best Regards,
Ashish Piplani
Dear sir my safftey shoes is small size shoes deleverd Size-6 But Exchange safftey Shoes and Size-7. Address-1839/4 Bhiwani Chungi Old Rajendra coloney Rohtak Haryana OrderNo-TOD[protected] MOB. [protected] SIR URGENTTELLY MY ORDER is resoled . . Thankes Rohtak pin code(124001) Old Rajendra colony

Tolexo Customer Care's response, Jan 31, 2017
Verified Support
Dear Mr. Pahwa,

Greetings from Tolexo.com!

Thank you for reaching out to us.

We have checked the status of the order TOD106462900 and found that your order has been returned to the origin and refund has also been successfully credited in to your account.

Please feel free to contact us if you need any other assistance from us.

Best Regards,
Ashish Piplani
Order id TOD[protected] has been ordered before 3 weeks.product ain't received, fake delivery identified. Requesting to resolve the issue at the earliest.

Tolexo Customer Care's response, Jan 31, 2017
Verified Support
Dear Mr. Achankunju,

Greetings from Tolexo.com!

Delay regretted from courier's end.

As per your confirmation on 16th Dec'16, we are closing your complaint from our end as you have successfully received the product.

Please allow us one more chance to serve you better.

Best Regards,
Ashish Piplani

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