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What is the status of order TOD[protected]? Ordered on 15th February 2015 using credit card payment. Items ordered: Bosch T-Shank Jig Saw Blade, T119BO, Overall Length: 3.25 - Dispatches in 5 days as per the item description Elex Gold Jig Saw, Input Power: 550 W, No Load Speed: 500-3000 rpm - Dispatches in 4 days as per the item description Today it is 23rd February 2015. No response on customer service via email or call. Ticket #46225 created on 21st Febraury and response was expected in 24 hours. TIll now no response. Very poor customer service. Was this information helpful? | |||
 2 Comments | |||
Comments
Finally received 1 item from my order. The other item is cancelled and received the refund.
The item received has some damages and scratches. But works for the main purpose. Anyways can't dream of an exchange / return with such customer service.
The item received has some damages and scratches. But works for the main purpose. Anyways can't dream of an exchange / return with such customer service.
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Sector 63, Noida, Noida, Uttar Pradesh, India - 201301
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Customer service representative was apologetic for the delay and lack of response from Tolexo for my queries or calls.