Tommy Hilfiger — tommy hilfiger watch | |
Myself ankur from delhi. I had bought tommy watch for rs 9000 and after two months it stopped working. I was sent to world of titan. They changed battery. But after a week it stopped working again. I went to world of titan and this time they sent watch to company to repair it and i received the watch back after one month. But again third time after two days of its receiving its again stopped working. I am fed up with going to world of titan again and again for its repair and i am surprised that its such a big brand but its customer service and its products are so poor and of bad quality. Was this information helpful? | |
 1 Comment | |
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve