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Toplite Holidays Complaints & Reviews

2.9
Updated: Nov 30, 2024
Complaints 102
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58
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Toplite Holidays reviews & complaints page 3

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N
nataraj826
from Bengaluru, Karnataka
Apr 17, 2023
Dec 25, 2023
This thread was updated on Dec 25, 2023
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Toplite Holidays Fraud by toplite holiday in Anadam

Address: 150,BLOCK D, HIRAN MAGRI, SECTOR 14 UDAIPUR 313001
Website: topliteholidays.com

Respected Sir/Madam

My name is Nataraj

My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 5th November, 2021 in Andaman.
We were going to Radhanagar beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then...
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jayinee
from Pune, Maharashtra
Mar 30, 2023
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Address: 150,BLOCK D, HIRAN MAGRI, SECTOR 14 UDAIPUR 313001

We took toplite membership for 5 years. Below are the details:
MEMBERSHIP NO: TPW150322/058
APARTMENT TYPE: STUDIO (2adults+2 children below the age of 6years)
SEASON: ALL (high floating)
TYPE : Regular
TENURE : 5 YEARS

Booking period: 08 Days to 30 Days Prior to your holiday.
AMC. : 9000/- EXCLUDING TAXES

Membership Details:
Validity: 5 years
Date of Issue:[protected]
Date of Expiry:[protected]
AMC: payable before taking Holidays or end of the year.
PURCHASE PRICE. : INR 80, 000/-
INITIAL DEPOSIT. : INR 80, 000/-
BALANCE PAYMENT : Nil
BALANCE PAYMENT MODE - NA

They are not providing the hotel reservations whenever we email request them for hotel booking. Their customer care number:[protected] no one picks up the call. I have tried calling them 50 times.
+[protected] their owner number - Meer Ali. His number is always swiched off. Kindly provide us with the solution. Either ask them to return our money or provide us with the bookings.
Apr 5, 2023
Complaint marked as Resolved 
After calling on a particular phone number, who happens to be their owner, the customer call girl picked up the call. They but then did not provide the good options for the hotels. then we told them again that these are not as per the standards of toplite/or us. pleaded them to provide other options.. which they provided the hotel is not so great. But now what to do as we have paid the membership we have to bare the pain for 5 years...please don't take their membership.
Toplite Holidays customer support has been notified about the posted complaint.
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    R
    Raina Awasthi
    Mar 23, 2023
    Resolved
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    Address: Goa

    No one is answering the calls also their numbers are switched off. They are non responding
    May 6, 2024
    Complaint marked as Resolved 
    Toplite Holidays customer support has been notified about the posted complaint.
    Verified Support
    Apr 10, 2023
    Toplite Holidays Customer Care's response
    Dear Sir

    We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.
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      K
      KumudaDC
      Mar 16, 2023
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      Address: GQR7+3WJ, Aguada - Siolim Rd, Baga, Goa 403516

      We were caught by a guy when me and my husband had gone for a trip to goa and he explained about the toplite company anniversary event and hence we received a coupon where he said that I won a coupon and they took us to Hotel Neelam grands where they explained about the life term membership policy and we decided to opt for it. We made a payment of rupees 1, 25, 000 and they gave us the bond and sent us the welcome kit after a month to our address. The coupon I won said that we can visit one of the four places mentioned with 2 nights 3 days stay free from any of their partnered resorts. We decided to visit ooty and emailed them to help us in the booking process. They are not responding to our mails or calls and we now came across many fraud reviews. We would like to get the amount back and lodging this complaint for the same.
      Toplite Holidays customer support has been notified about the posted complaint.
      Verified Support
      Apr 10, 2023
      Toplite Holidays Customer Care's response
      Dear Ma'am

      We hereby inform you that we have offered you the resort at ooty as per the availability.
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        M
        from Hyderabad, Telangana
        Mar 13, 2023
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        Respected Sir/Madam

        My name is bijay

        My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 13th December, 2021 in Goa.
        We were going for a walk on Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Asif through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
        We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges per alternate year if we will travel through it, and nothing more.We decided to take an alternate 10 years plan which was of 67000. There service is pathetic, we have booked pur kerala trip which we had to cancel due to corona. For which they have not even given the free days.

        Now we are trying calling them they are not receiving and not a proper reply or booking.

        They are diverting us to some 3rd party vendor and not doing anything.

        Please help us in getting our money back.
        May 17, 2024
        Complaint marked as Resolved 
        Toplite Holidays customer support has been notified about the posted complaint.
        Verified Support
        Apr 12, 2023
        Toplite Holidays Customer Care's response
        Dear Sir

        We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.
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          A
          AnkitShah165
          from Mumbai, Maharashtra
          Feb 22, 2023
          Resolved
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          Address: Baga Beach Goa
          Website: mergingstarholidays.com

          We visited GOA in November 2022. While exploring we came across a scratch Card guy where scratch card was having Special holiday voucher in it. But with a condition to sit for 1 hour. They told abt various schemes & all & finally made us agree at 105000 scheme for 15 years alternate 7 holidays.
          I paid through Credit card EMI. As they provoke you and your wife to take that scheme which looks super promising.

          Now it's been 2 months, having received any welcome kit or anything else. Even Not picking our calls. Merging Star is a scam. Goa is full of scams guys. Toplite Holidays has a branch named Merging Star. Scammers. Also 7 continent is the name on their bank account. It's a scam.
          Mar 9, 2023
          Complaint marked as Resolved 
          Merging Star is different from Toplite. Our RM Arbaz had a major accident pertaining which he was not answering. They are responding promptly now. Go ahead guys. Hv a great holiday.
          Toplite Holidays customer support has been notified about the posted complaint.
          Hello Ankit sir, I would like to know how the complaint has been resolved? did they provide you the money back or holdays ? I am trying to file a police complaint agaist them - wolud like to connect with you and all others who are cheated by them. please comment if you too are intrested in providing the sign for the complaint.
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            R
            Ranjitha N V
            from Bengaluru, Karnataka
            Feb 17, 2023
            Jun 5, 2023
            This thread was updated on Jun 5, 2023
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            Website: topliteholidays.com

            My name is Ranjitha

            My husband and I got caught in a scam of Toplite Holidays Private Limited Company on 23 October 2022 in Goa.
            We were on the way to visit places from the hotel, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she becomes the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL. One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we could save both our money and time by subscribing to this company. Aasma walked us through her list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
            We are fully promised that we will get a free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges (excluding taxes) per alternate year if we will travel through it, and nothing more. We decided to take an alternate 25 years plan which was 2 lakh and decided to pay 50 thousand as we needed money for the trip.
            we came back from goa and read the review of the company, there were many negative comments regarding membership, and we understood that we were caught in its trap. when we asked about the website, they said they have a technical glitch and they are working on it, they didn't even give a time to do some research.
            we had agreed over calls and emails and when I said I will go legally, then they came up with refunding the money and asked us to fill the forum which was given by them. we agreed to it and decided to fill out the form and send it back to them. they said once we receive the form within 45 days it will be refunded, from the month of December 2022 am following up with these Toplite executives, no one is answering our calls or emails.
            I humbly request to the Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents tourists who bleed honest citizens from their hard-earned money in this most difficult times.
            May 17, 2023
            Complaint marked as Resolved 
            Toplite Holidays customer support has been notified about the posted complaint.
            Verified Support
            Apr 12, 2023
            Toplite Holidays Customer Care's response
            Dear Ma'am

            We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.
            Jun 05, 2023
            Updated by Ranjitha N V
            Dear Toplite customer service team,

            Your response wouldn’t get back my money, please do the needful by retiring back my money
            Hi Team,

            Anu updates on the issues I raised?
            jayinee's reply, May 25, 2023
            Hello Ranjitha,

            I would like to know that the complaint has been resolved? did they provide you the money back or holdays ? I am trying to file a police complaint agaist them - wolud like to connect with you and all others who are cheated by them. please comment if you too are intrested in providing the sign for the complaint.
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              P
              Pooja Bijlani
              Jan 25, 2023
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              Toplite Holidays — Fraud by toplite holiday in goa
              Pooja Bijlani
              from Ulhasnagar, Mumbai
              Jan 25, 2023

              Respected Sir/Madam

              My name is Pooja

              My husband and I got caught in a scam of Toplite Holidays Private Limited Company on 23rd November, 2021 in Goa.
              We were going for a walk on Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Amisha through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
              We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges per alternate year if we will travel through it, and nothing more.We decided to take an alternate 10 years plan which was of Rs. 78000/-. I had less money in my debit card, so we were offered EMI. Asked to do EMI from credit card but due to slow internet, he converted EMI from his laptop. We were not even given a chance to read the agreement and they took our signature.
              we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap. There was talk of getting the travel card in a month but that too did not come.
              Now, no one is answering our calls, we want to cancel our membership and want our money back.
              I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist which bleed honest citizens from their hard earned money.
              May 17, 2023
              Complaint marked as Resolved 
              Toplite Holidays customer support has been notified about the posted complaint.
              Verified Support
              Apr 12, 2023
              Toplite Holidays Customer Care's response
              Dear Ma'am

              We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.
              Hi Team,

              Any update on the dispute raised?

              Thanks,
              Pooja Bijlani
              Hello Pooja I would like to know that the complaint has been resolved? did they provide you the money back or holdays ? I am trying to file a police complaint agaist them - wolud like to connect with you and all others who are cheated by them. please comment if you too are intrested in providing the sign for the complaint.
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                Pratik & pooja
                from Nashik, Maharashtra
                Jan 12, 2023
                Resolved
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                Address: Toplite Holidays,NEELAM GRAND HOTEL,Post office Road,Near KFC,Calangute,Goa.403 516 INDIA
                Website: WWW.topliteholidays.com

                Respected Sir/Madam

                My name is Pratik

                My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 2nd October, 2021 in Goa.
                We were going for a walk on Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Arbazz through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
                We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges per alternate year if we will travel through it, and nothing more.We decided to take an alternate 5 years plan which was of 45000 rupees. I had less money in my debit card, so we were offered EMI. Asked to do EMI from credit card but due to slow internet, he converted EMI from his laptop. We were not even given a chance to read the agreement and they took our signature.
                we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap. There was talk of getting the travel card in a month but that too did not come.
                Now, no one is answering our calls, we want to cancel our membership and want our money back.
                I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist which bleed honest citizens from their hard earned money in this most Difficult time of COV 19.
                Jan 12, 2023
                Complaint marked as Resolved 
                Nothing they do .
                Toplite Holidays customer support has been notified about the posted complaint.
                Jan 17, 2023
                Updated by Pratik & pooja
                Till Time there is no any reply from company to my complaint.
                Hello pratik and Pooja I would like to know that the complaint has been resolved? did they provide you the money back or holdays ? I am trying to file a police complaint agaist them - wolud like to connect with you and all others who are cheated by them. please comment if you too are intrested in providing the sign for the complaint.
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                  J
                  Jaya prakash30
                  from Hyderabad, Telangana
                  Nov 29, 2022
                  Resolved
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                  I want refund. Mr salman sales man from andaman working in your company..said me if I won't like the service we will provide refund.but now he is not responding even ur company also asking for Tvc charges which was not mentioned to me at the time of membership. In agreement it was mentioned as exchange when I asked about it Mr salman said it is charges for exchanging your membership with others..it is a fraud..he is a cheater.i don't want this type of membership I want my money back..resolve my issueasap
                  May 6, 2024
                  Complaint marked as Resolved 
                  Toplite Holidays customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 12, 2023
                  Toplite Holidays Customer Care's response
                  Dear Sir

                  We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.
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                    Jaya prakash30
                    from Hyderabad, Telangana
                    Nov 26, 2022
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                    Mr salman and miss shindhe cheated me with their false promises and fake words. I don't want to continue in this type of fraud company.i want my money back.
                    Toplite Holidays customer support has been notified about the posted complaint.
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                      S
                      shiv kumar vishwakarma
                      from Anuppur, Madhya Pradesh
                      Nov 8, 2022
                      Resolved
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                      Respected Sir/Madam

                      My name is Shiv kumar vishwakarma

                      My wife and I got caught in a scam of Toplite Holidays Private Limited Company on th December, 2021 in Goa.
                      We were going for a walk on Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Asif through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
                      We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges per alternate year if we will travel through it, and nothing more.We decided to take an alternate 5 alternate years plan which was of 71000. I had less money in my dabit card, so we were offered EMI and they took emi from my credit card. We were not even given a chance to read the agreement and they took our signature.
                      we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap.
                      Few days back I asked them to book a hotel by email but email is bounce.
                      I want my refund as Toplite is a complete trap and fraud.
                      I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist which bleed honest citizens from their hard earned money in this most Difficult time of COV 19
                      May 17, 2023
                      Complaint marked as Resolved 
                      Toplite Holidays customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 12, 2023
                      Toplite Holidays Customer Care's response
                      Dear Sir

                      We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.
                      Helpful
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                        Bhaskar1478
                        from Kochi, Kerala
                        Nov 8, 2022
                        Resolved
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                        Respected Sir

                        My name is Bhaskar Mohanty

                        My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 23rd March 2022 in havelock, Andaman. On the way of Radhanagar beach, we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel TSG Blue Resort and Spa and met with Gaurang and his team. One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Gaurang through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
                        We are fully promised that we will get 4*, 5* hotel, and 9000 maintenance charges per year if we will travel through it, and nothing more. We decided to take 10 years plan which was Rupees 120000 after final settlement. I had less money in my debit card, so we were offered 90K EMI and 30K instant payment. I was paid 30K through google pay. Asked to do EMI from credit card so I had choose EMI from my credit card. After payment, now they are not responding at all. Whenever I was tried to book my offer, Toplite team replied no room available in that duration. But during purchasing of this package they are told me that no issue coming in hotel booking except new year and Christmas. If you want book hotel give us request one month prior but I had given request before 1.5 months before but they are told me hotel rooms not available. After that I read the review of the company, there were many negative comments regarding membership and booking of hotel rooms, we understood that we were caught in its trap.

                        I humbly request to Toplite holidays team to refund my full paid money which was 1.2 lakh.
                        Feb 21, 2023
                        Complaint marked as Resolved 
                        Now the company provides hotel booking and respond well.
                        Toplite Holidays customer support has been notified about the posted complaint.
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                          N
                          niksi
                          from New Delhi, Delhi
                          Nov 3, 2022
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                          Address: GOA
                          Website: topliteholidays.com

                          These people attract you with all fake promises and sell you a package and force you to pay on the table itself.

                          once payment done, all terms and conditions change and there tone and behaviour totally change.

                          they show 5star properties but ultimately when you reciev the welcome mail it has all 2star and 1star properties.

                          these people are cheats and looters money going to waste

                          i request goverment of india to take a strict action against them
                          Toplite Holidays customer support has been notified about the posted complaint.
                          Hello Niks I would like to know that the complaint has been resolved? did they provide you the money back or holdays ? I am trying to file a police complaint agaist them - wolud like to connect with you and all others who are cheated by them. please comment if you too are intrested in providing the sign for the complaint.
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                            Bharat11004
                            from Delhi, Delhi
                            Oct 22, 2022
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                            Respected Sir/Madam

                            My name is Bharat

                            My wife and I got caught in a scam of Toplite Holidays Private Limited Company on th February, 2022 in Goa.
                            We were going for a walk on Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Asif through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
                            We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges per alternate year if we will travel through it, and nothing more.We decided to take an alternate 5 alternate years plan which was of 45000. I had less money in my debit card, so we were offered EMI and they took emi from my credit card. We were not even given a chance to read the agreement and they took our signature.
                            we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap.
                            Few days back I asked them to book a hotel but they started asked for 11 thousand annual membership for plan activation every year.
                            We were told that there would be no annual fee for my holiday years now everything has changed and I can not pay them 35 thousands more for my holidays.
                            I want my refund as Toplite is a complete trap and fraud.
                            I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist which bleed honest citizens from their hard earned money in this most Difficult time of COV 19
                            Toplite Holidays customer support has been notified about the posted complaint.
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                              J
                              Jaya prakash30
                              from Hyderabad, Telangana
                              Oct 11, 2022
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                              Toplite company sales persons salman shinde and hasan are cheat customers with their fake promises by hiding the terms and regulations in the company and telling full of lies and cheating the customers. I want to cancel my account and I want complete refund of NY money.
                              Toplite Holidays customer support has been notified about the posted complaint.
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                                J
                                Jaya prakash30
                                from Hyderabad, Telangana
                                Oct 11, 2022
                                Resolved
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                                Resolved

                                Hi I took a holiday package of toplite from Mr salman and miss shinde and Mr hasan. They have promised all fake promises. I don't want to continue with their policies. I want to cancel my subscription and want full refund of my money
                                May 4, 2024
                                Complaint marked as Resolved 
                                Toplite Holidays customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 12, 2023
                                Toplite Holidays Customer Care's response
                                Dear Sir

                                We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.
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                                  N
                                  Neha singh chadha
                                  from Jabalpur, Madhya Pradesh
                                  Oct 5, 2022
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                                  Address: Jabalpur, Madhya Pradesh

                                  Hi
                                  I just requested to cancelled our membership for this tie up with top lite holidays because of some personal reasons we can not continue this . Because I know the truth this all scam I already read that the customer reviews, there team was forced us to joined their membership that time was also not ready to joined their membership but they were not us let it go.

                                  I hope your team will understand our situation and cancel this membership as soon as possible . Otherwise I have to do some action against this company .

                                  I already communicated with toplite customer care they said drop a mail for cancellation. But they didn’t respond my call or mail I hope my issue is resolved soon

                                  I hope your team sort out this issue as soon as possible and refund our money we already paid 6 months. We are tie up with toplite date is 24/04/2022.

                                  Our detail's are
                                  Mr Rohit Chadha
                                  Mrs Neha Singh Chadha
                                  Subscription Number- TPS240422/011

                                  Thank you

                                  Neha Singh chadha
                                  Toplite Holidays customer support has been notified about the posted complaint.
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                                    S
                                    Shreeyanshi
                                    Oct 2, 2022
                                    Resolved
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                                    Resolved

                                    I have been to Andaman I august 2022.i had taken holiday package from toplite holidays.and paid full payment of 2.75 lacs to them now they are not responding.mr salman and azim explained the package.and now they are not responding at all.i feel I am been cheated.please help me out.
                                    May 4, 2024
                                    Complaint marked as Resolved 
                                    Toplite Holidays customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 12, 2023
                                    Toplite Holidays Customer Care's response
                                    Dear Sir

                                    We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.
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                                      A
                                      Abha suhane
                                      from Hyderabad, Andhra Pradesh
                                      Sep 29, 2022
                                      Resolved
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                                      Top urgent
                                      Hi,

                                      We (me n my husband)visited to Havelock Island, Andaman on 28 August 2022, one person gave us two scratch cards and said to visit hotel for seminar of 1 hour they will provide gifts(Mobile, watch, holiday package and Tab) after seminar.

                                      We went to TSG Blue Resort and Spa and met with Salmaan (Manager) and Stephen Aditya have explained us about the services for around 2 n half hours, They told us to buy there company Membership and twirled with there conversation and make us to sign agreement.

                                      We had purchased a policy of 70000 Rs and converted money into EMI of 70000 for 1 year.

                                      However, we sent an email to [protected]@topliteholidays.com for cancelling this policy but they denied to cancel it, till now the services have not been started and we don't want to avail it all so we are asking to cancel but no proper response we got from toplite

                                      we called customer care and all related manager multiple times but no proper response from them, i felt completely cheated by them also there are many reviews where customer is charged by hotels even after taking the policy .

                                      Please help on urgent basis and cancel the agreement right now... I don't want services
                                      May 16, 2023
                                      Complaint marked as Resolved 
                                      Toplite Holidays customer support has been notified about the posted complaint.
                                      Sep 29, 2022
                                      Updated by Abha suhane
                                      Unresolved till now
                                      Verified Support
                                      Apr 12, 2023
                                      Toplite Holidays Customer Care's response
                                      Dear Ma'am

                                      We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.
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