Toplite Holidays Complaints & Reviews

I have been to Andaman I august 2022.i had taken holiday package from toplite holidays.and paid full payment of 2.75 lacs to them now they are not responding.mr salman and azim explained the package.and now they are not responding at all.i feel I am been cheated.please help me out.

Top urgent
Hi,

We (me n my husband)visited to Havelock Island, Andaman on 28 August 2022, one person gave us two scratch cards and said to visit hotel for seminar of 1 hour they will provide gifts(Mobile, watch, holiday package and Tab) after seminar.

We went to TSG Blue Resort and Spa and met with Salmaan (Manager) and Stephen Aditya have explained us about the services for around 2 n half hours, They told us to buy there company Membership and twirled with there conversation and make us to sign agreement.

We had purchased a policy of 70000 Rs and converted money into EMI of 70000 for 1 year.

However, we sent an email to [protected]@topliteholidays.com for cancelling this policy but they denied to cancel it, till now the services have not been started and we don't want to avail it all so we are asking to cancel but no proper response we got from toplite

we called customer care and all related manager multiple times but no proper response from them, i felt completely cheated by them also there are many reviews where customer is charged by hotels even after taking the policy .

Please help on urgent basis and cancel the agreement right now... I don't want services

We were caught while on holidays in Goa by some random stranger who took us in Neelam Grand Hotel in Calangute and gave us detailed presentation on the plan and fooled us to sign agreement with luting benefits in line with other club memberships
We paid 110000/- for membership which was to begin within a week
Soon when started to contact or check more details, the calls went unanswered and mail's went without response or delayed response still trying to fool us by giving different reasons for delayed response
The executives and customer care aren't responding and based on various reviews and complaints online it's definitely a scam and fraud by white collar people operating from well established hotel in Goa
I requested them to refund and cancel membership, but they aren't responding on th same
Kindly assist to get my money back please

I was informed about 7 days free stay + breakfast and post availing this free stay an normal charges will be there for further reservations

Now when I am making my reservations for 5 days in Amritsar I have been asked to pay Rs.10000

I have already paid 85000 as a member and if this is how they are scamming
I want to cancel my membership and tak full refund along with penalty

Hi,

We (Me and my wife) visited to Havelock Island, Andaman on 28 August 2022, one person gave us two scratch cards and said to visit hotel for seminar of 1 hour they will provide gifts(Mobile, watch, holiday package and Tab) after seminar.

We went to TSG Blue Resort and Spa and met with Salmaan (Manager) and Stephen Aditya have trapped us in there all fake commitments, They told us buy there company Membership and pushed us to to sign agreement.

We had purchased a policy of 70000 Rs and converted money into EMI of 70000 for 1 year.

However, we sent an email to [protected]@topliteholidays.com for cancelling this policy but they denied to cancel it.

we called Stephen multiple times but no proper response from him, i am completely cheated by them.

Please help me to save this Fraud and they are targeting to many people everyday.

Respected Sir/Madam

My name is bijay

My wife and I got caught in a scam of Toplite Holidays Private Limited Company on th February, 2022 in Goa.
We were going for a walk on Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Asif through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges per alternate year if we will travel through it, and nothing more.We decided to take an alternate 5 alternate years plan which was of 45000. I had less money in my debit card, so we were offered EMI and they took emi from my credit card. We were not even given a chance to read the agreement and they took our signature.
we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap.
Few days back I asked them to book a hotel but they started asked for 11 thousand annual membership for plan activation every year.
We were told that there would be no annual fee for my holiday years now everything has changed and I can not pay them 35 thousands more for my holidays.
I want my refund as Toplite is a complete trap and fraud.
I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist which bleed honest citizens from their hard earned money in this most Difficult time of COV 19

Hi Arun Here,

Me & My wife have been scammed at Havelock Island(Port Blar- Andaman) by the toplite holidays Pvt limited on 24 Aug 2022.

As part of the scam I paid Rs. 89, 000 to the company using Credit Card

In very well Organized trick they called us in TSG BLUE RESORT Hotel - Salmaan (Manager) and Stephen have trapped us in there all fake commitments, They told us buy there company Membership Plan for life long membership without .annual maintenance charge.
now they saying i need give reference then only AMC will waived off.

And during that day t they didnt given time to read the agreement and force to sign it.

Salmaan and Stephen Aditya given false information and commitment on my membership,

Sales team Salmaan and Stephen Aditya in mobile app they showed location wise different resort especially Puducherry.

Which list provided by Toplite customer care have shared list is completely different.

I called Stephen multiple times but no proper response from him, when i customer care they dont have information about TVC tie resorts or any resorts availability. i am completely cheated by them.

I need complete refund, they cheated us, i am gonna file case shortly on company.

I need Justice and complete refund.

Your Team member Salman and Faraz force me swipe my card they told me that swipe once we'll convert it into emi for 48 months so i did it now they are ignoring me after swiping they gave me agreement and tell us to sign after reading agreement i told them that i don't need after that they told me just sign sir we'll manage it not only that the told me that travelling and 9000 per year is provided by us they forcefully aggred me after that when i reach here in my place and i called them request them to refund my money but they are not responding me for evidence i have all the conversations and voice recordings so kindly refund my money thank you

Kindly look into my ho many times i have to write same things again and again please help me government of India it's really serious matter

My Name is Gaurav Ghorpade

Me & My wife have been scammed in Andaman by the toplite holidays Pvt limited on 18 August 2022.

As part of the scam I paid Rs. 3, 78, 000 to the company via Credit Card.

In very well Organized trick they called us in TSG Hotel - Havlock Island Andaman, Mr Salman & Ms Anupama Shinde have trapped us in there all fake commitments, They told us buy there company Membership Plan for 25 Years then we will be entitled to visit only 4 Star & 5 Star Hotel / Resort Across the world in there network.

Upon receiving welcome email, hotels listed are 3 stars that too only from India and very much cheaper than commitments from company. We have seen similar feedback and complaints from other people.

They have claimed to have association with big hotel chains like Marriott, Le Meridian, Radisson but when we called these hotels they are denying any affiliations with Toplite Holidays.

At the time of purchase Mr. Salman had mentioned that we can cancel membership and get full refund within next 45 days if we wish but after emailing customer care is denying right to cancellation.

We feel extremely cheated as the scheme was mis-sold to us by suppressing/mis-representating material facts. Because o[censored]nsatisfactory services and inconvenience caused to us and associations and also in accordance with the “Cooling off period” norms set by AIRDA/Timespace companies, I and my wife would like to withdraw our membership from this scheme and request the Indian Government and Travel Ministry to look into this vast matter and request the complete refund.

We were fraud by toplite holidays on Andaman i need my money refund they are not responding us

As offered by your Toplite representative, we were promised vacation ownership of 4 star and 5 star hotels in Indian and Foregin destinations. To our utter surprise, there were no hotels which were tied up with foreign destinations (outside India). We feel extremely cheated as the scheme was mis-sold to us by suppressing/mis-representating material facts.

This raised a couple of questions in our minds and after doing some research on the internet about your company, we found that a lot of complaints and fraud claims are filed against your company by individuals and couples including us who had already become the victims of their fraud scheme.

Because o[censored]nsatisfactory services and inconvenience caused to us and associations and also in accordance with the “Cooling off period” norms set by AIRDA/Timespace companies, I and my wife would like to withdraw our membership from this scheme and request the Indian Government and Travel Ministry to look into this vast matter and request the complete refund.

I was in goa with my family in the in January 2022, and got scammed by this company and they looted my 1.5 lac in the name of some fake voucher, and now trying to contact them they are not picking my call they are putting fake positive review on google to manipulate people and loot them.

I am urging Government of India to take down this business as soon as possible and save people from falling for their trap.

Friends don't trust their so called positive review on google and their fake promises.

They will make sugarcoated promises but that's all fake.
Their intension is just to make money by fooling people.

I also fall for their trap by trusting google reviews

My Name is Johnson

Me & My wife have been scammed in GOA by the toplite holidays Pvt limited on 20 Jan 2022.

As part of the scam I paid Rs. 75, 000 to the company using Credit Card

In very well Organized trick they called us in NEELAM GRAND Hotel - Calangute Goa, Ms Aasma& Ms Sana have trapped us in there all fake commitments, They told us buy there company Membership Plan for 10 Years then we will be entitle to visit any 4Star & 5Star Hotel / Resort Across the world in there network.

At that time customer service no. [protected] was switched off. that time we refuse to pay the amount, after that they forced us make payment and that time Ms. Sana and Aasma were told us that they will arrange 1st tour Direct from Management once we receive there company membership card, we don't need not to contact anywhere

as we have received card we are about to plan holiday now nobody is answering the calls and customer care no. is also switched off and Ms. Aasma has not even bothered to help now

I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist which bleed honest citizens from their hard earned money in this most Difficult time of COV 19.

My husband and I had been to goa in February, and randomly 2 men came to us and told us we were lucky couple through some coupon code and we are invited to the 10year anniversary of the toplite services in a hotel nearby, where we were manipulated very subtly to subscribe to one of there so called tourism plans. Later that evening we realized about this scam and went to head office only to realise there is no office at all, we have been trying for refund since then through emails and calls and there has been no response. This fraud has caused emotional physical and financial damage nonetheless breaching the levels of humanity and trust.

Hi Team,

I'm really very disappointed the way they have committed about hotels or resort. They have committed they will provide atleast 4 Star hotels however the list I got over the email about the hotels were 2 or 3 star and seems average hotels.

If they have to provide these hotel then why should I get membership from Toplite, I can book hotels from my own.

When I send email to their customers care I get reply after multiple reminders only.

I got my membership on 31 March however I still didn't received my welcome kit yet.

Also, after completing 45 days and multiple reminder they ask me for my address so that they can send my welcome kit. They already have my address in their records and still asking.

I got my membership of about 80k and additional 10k every year for maintenance charges.

It seems taking membership from these guys are not worth it. You need to remind them multiple times.
Also, they are wasting your time and money.

Request you to provide hotels as promised or refund my full money.

Thanks
Zubair

Guys who ever go to Goa be carefull this is new kind of scam agent pl come and take u to hotel for celbration, later there they will convince u lot, but we luckily escaped and we got gift as free voucher to travel.
by using there voucher i visted there site, but it is totally dummy site,
for explaining nd making public fool they have created only master page and left, so public visiting GOA be carefull.

and a word to TOPLITE members from me,
instead of doing this kind of scam and cheating ppl.
please stand near any temple and beg and ull get money, or do some broker work it will be useful instead cheating . Coz o[censored] ppl Name of heritage and beautiful city of GOA will spoil .

MEMBERSHIP ID: TPAN27022/103

Fake offers - They’ll tell something and provide something. They are giving only 1 star and 2 star property. There is no 3 star, 4 star & 5 star property are available at Toplite holidays. Also they don't own any property.

I just wanted to let you know that i went for a trip with my wife on Andaman & Nicobar island (Port blair) on 25 Feb 2022 and when i was watching sunset at Radha-Nagar Beach on 27 Feb 2022, one person came near me and gave me 2 vouchers (one to me and one to my wife) and allowed me scratch but unfortunately i was not lucky according to him, my wife got lucky voucher and he pressured me to visit near hotel to know further details of the lucky draw.

I had to leave the sunset in the middle for the sake of the voucher and when I went to the hotel, few other couples were sitting there with some agents who were discussing something with them.

The person who gave me the voucher left from there and another person took us to another room and talked to me about the trip with some nice things but he is not discussing about that voucher got my wife. After 1.5 hours he pushed me to take a plan with some fake promises (you will stay in 5 star property, toplite has their own property in India & Abroad, safety with your wife, 5 star review on google, other people who bought plan etc etc..).

I kept denied several times that i don’t have money (No Cash, No Credit Card, No Account Balance) but he insisted me to swap debit card on EMI (My Salaried Account), Also there were no network/No Internet in my mobile to check the more details about the company.

When I came back from Port Blair to Delhi, i read the complete agreement, Also read reviews on google and found that they didn't mention radission & Marriot properties in their agreement, Also they assured me that the company is 11 years old but the registration date of the company is 27/03/2021.

On 10th March I Lost My Job and I keep calling customer care & insisting Pretty Sawant (Operational Head) to cancel the membership & return the money to the bank, instead of being empathetic she is unable to understand my concern but to blame me in each aspect (you have to read terms & conditions, you have signed the papers etc etc…)

I urge Toplite company to please return back money to the bank.

Gratitude
Pawan Kumar

Hi Team, I had earlier raised a complaint here but TopLite has marked the complaint resolved without actually resolving it. Please find here the link for the earlier complaint - https://www.consumercomplaints.in/toplite-holidays-fraud-in-andaman-by-toplite-h...⇄

I humbly request Indian government & Tourism Ministry of GOA to please look into the matter and help us get back our money from the fraudulent company.

My name is Ashutosh,
Hello team, My last complain was resolved by this fraud company. But nothing is resolved yet.
Please don't allow them to make other innocent people fool and help me to resolve the issue. Whatever information they provide is false and one sided. Please help me from this company.
My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 27th November, 2021 in Goa.
We were going on bike and stopped the bike to ask the address. But our luck was very bad that day. The person to whom we ask for address, that person was the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his 4 Star hotel. One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Amisha and her manager through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and some maintenance charges per alternate year if we will travel through it, and nothing more. We decided to take an alternate 5 years plan which was of Rs.40000. I do not have credit card so they told me to use my Debit card. I had less money in my debit card, so we were offered EMI. Asked to do EMI from debit card but due to slow internet, he converted EMI from his laptop. We were not even given a chance to read the agreement and they took our signature. In all conversation they didn't told us that we can not cancel our membership in near future.
we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap. I am following up with them since December to cancel my membership, but they are denying it and saying that we can not cancel your membership. Since January they started to deducted my EMI. Even I ask to hold for some year and do not deduct my EMI but they are not ready on that as well. They are saying that for deduction of your EMI contact your bank. Even I contact my bank also, they are also not ready to cancel my EMI. They are saying that take confirmation from Toplite company to cancel my membership, then only they cancel my EMI.
Now, they are replying same thing om mail that we can not cancel your membership, we want to cancel our membership and want our money back.
I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist