Toplite Holidays — Deficiency in Services and breach of Contractual Obligations

Address:Areia De Goa, Opposite Riviera Palms 1, Near Crazy Crabs Restaurant Near Arpora Panchayat, Arpora, GOA 403516

We (In the name of my Wife) have entered into a contact with Toplite Holidays Pvt. Ltd. on December 22, 2021. They assured us through contarct of providing Hotel rooms 7 days a year for 10 years. My Membership ID - TPAN221221/068.

For booking of Hotel in the year 2023, I tried contacting toplite holidays through customer care no. [protected] on 18 November, 2023, Saturday at 2:30 PM twice but no response was received. Also, I tried calling landline Number[protected] but it is not in Existence. I also tried to contact throught all the emails linked with Toplite Holidays but could not get response from them. I kept trying these available options but no response from toplite holidays.

Despite multiple try to establish contact, No communication was possible on contact details provided by Toplite Holidays Pvt Ltd be it Customer care mobile or Landline Number or Email IDs or Website i.e., with Toplite Holidays Pvt Ltd either no one responded or number switched off or not in existence.

Due to this I have to face extreme inconvenience and Mental agony which led to no trust with the toplite holidays. it also shows breaking of Contactual obligation by Toplight Holidays on their part. therefore, it is kindly requested to refund me entire amount paid by me towards the services to be provided by Toplite Holidays through contract entered with as this amounts to deficiency of services.

Hoping for favourable response.
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    Toplite Holidays Phone
    +91 87 9389 5957
    +91 83 2299 4398
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    Toplite Holidays Address
    Areia De Goa, Arpora, Bardez, India - 403516
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