[Resolved]  Toplite Holidays — Not providing holidays

I purchase a holiday membership from Toplite holidays in August 2022.
After one year when I planned to avail a holiday as per my entitlement in Aug23.
On website I tried to apply via online form, but no responce. I have mailed the requirement, but the mails bounced back citing Mail does not exists. I tried to contact on phone they says some IT issue. Isuue not resolved even after 15 days.
I asked for alternate arrangement, they refused. Now they are not picking the phone also.
When searched on net I came to know that there are several similar complaints against them.
They are frauds & doesn't have any property/not affiliates to any property.
Please help me to recover my money.
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May 4, 2024
Complaint marked as Resolved 
Toplite Holidays customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2023
Toplite Holidays Customer Care's response
Dear Sir
With reference to your above mentioned complaint we hereby inform you that you need to drop an mail 10 to 15 days prior for your booking.
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    Areia De Goa, Arpora, Bardez, India - 403516
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