Toyota — 2017 Tacoma blind spot monitoring system

Driving down the highway an alert came up on my display: "blind spot monitor not available". Took the truck into the dealer in Reno, NV. They said the system needed to be re-calibrated to the tune of some $800.00. I purchased the maintenance contract for this vehicle just as I did for my 2003 Tacoma. They said the rear bumper was ever so slightly misaligned (parking lot bump?) so the issue was due to "external cause" and therefore not covered with the warranty. I checked and did find that it might be 1/16" closer to the body, but not much. This TRD model is supposed to be able to go off road, in all types of hostile environments bouncing up and down like crazy. I have a hard time believing that a parking lot bump would invalidate the extended warranty. I think Toyota should step up to the plate and re-calibrate the monitor.
Was this information helpful?
No (0)
Yes (0)
Toyota customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Toyota
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    23%
    Complaints
    1367
    Pending
    0
    Resolved
    320
    Toyota Phone
    +91 80 6629 3001
    Toyota Address
    Plot No.1, Bidadi Industrial Area, Bangalore Rural District, Ramangara, India - 562109
    View all Toyota contact information