Toyota — Anaamalais Toyota delivery experience

Hello Toyota Team,

We have bought the Toyota Innova Crysta on Feb 11 2021. We have asked requested the delivery from Thanjavur the same we have communicated to the area manager as well. But we have forced to take the vehicle delivery from Kumbakonam which we never expected and we were in marriage arrangements and this made us think why to be booked here.

So we need some clarification and policy details from Toyota which is about delivery policy and then what's means by delivery charges here. We have paid 12700 RS as delivery charges but we have arranged for the driver to get the car delivery and that too for more than 100 km.
I have attached the delivery charges receipt for your reference.

I am expecting a prompt response from you and your team.

Thanks & Regards,
Saravanan M