Claimed

Toyota Complaints & Reviews

1.2
Last updated Oct 20, 2023
Complaints 1366
Resolved
320
Unresolved
1046
Quick Links
Statistics
Share
Contacts

File a complaint to Toyota

Having problems with Toyota?

File a complaint and get it resolved by Toyota customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Toyota
Customer Service Contacts

Toyota Phone Numbers

Toll free
1 800 425 0001
335
157
Phone
+91 80 6629 3001
247
113
View all Toyota contacts

Toyota Website

Toyota Head Office Address

Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India
562109

Toyota reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yangala Jaanu Raghu
Jul 29, 2021
Report
Copy

I have Etios liva gd .horn is not working from last mont.im going a Toyota dealer and service in hyderabad.service man says it's a spiral cable problem it's cost nearly 9k.And no stock pay advance we will order it
Toyota customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pravinshah49
    Jul 28, 2021
    Report
    Copy

    1) As per your car attendent person memo servicing has been statrted with our concent which we found very unreasonable as it has happened 1st time as we are doing service work in your workshop at Madhuban Toyota Kurla Muumbai over 15 years of different toyota brands.
    2)If you want to please customers you should give free sanitization & disinfectant spray but you can not do or charge against our wish.
    3)All other car dealers are giving discount up to 10% in service 5% on spares
    & 105 on labour where you give 0% even though labour charges are on high comparitive with other workshops.
    4)we hope next time you will take note of our concerns as above & will charge reasonably as well not do any work with out our approval.
    Toyota customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sun.bilaspur
      from Ahmedabad, Gujarat
      Jul 16, 2021
      Report
      Copy

      Defective Tyres fitted in New Crysts bt Toyota/Local Dealer

      I m having the same problem my rear tyres got burst at 32000km 215/55 r17 bridgestone turanza car is just 6 months old. Bridgestone and toyota local Bilaspur deal JD has rejected my problem by saying Toyota not giving any warrenty on tyres . i think these tires are not compatible with innova new 17 inch alloy. If everyone is facing problems.
      Recently within last 7 days two rear tyres of my vehicle got air bubble and had a cut at same...
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy
      G
      Girilal Kesavan
      Jun 20, 2021
      Report
      Copy

      Address:Gireesh Tvm Kerala

      I am using 2014 etios model. For the last one year, between our journeys the car gets stuck on the road since the accelerator pedal not responding. warning light indicated inthe dashboard screen. Break down on the road with family in the middle of a journey.

      i have reached at the toyota service centre . but the techincians at Nippon Toyota Kazhakuttom doesnt even diagnosed the problem. they promised me that it will never occur again. in the OBD it shows accerelator pedal sensor issues. the techincians claimed me that they have replaced it and checked. and said no issues related to it. But never diagnosed the exact issue.. and now i cant even drive my car safely or confidently with my family to a place. Fear. of break down. At some times the engine warning light turn on. sometime turn off... i dont know whats happening to the accelerator system of the etios. Reach me soon from your side.
      Toyota customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nitish095
        Jun 8, 2021
        Report
        Copy

        Address:Gurgaon

        There is battery issue in my car so they take away my car to their service center and they replace my car battery with new battery and after that they delivered my car at my address when i received my car i saw there is a big dent in right side of car fender i can see that is new dent in my car and also they used one nut in my fender so i told them that this is the new dent but refused to accept that after that i did not accepted my car then service take away my car again to service center and they delivered it today but there is still dent on my fender and nut is used so please look into this matter i never expected this kind of experience from Toyota
        +1 photos
        Toyota customer support has been notified about the posted complaint.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sakthijegapriya
          May 25, 2021
          Report
          Copy

          Address:Pondicherry

          INNOVA CRYSTA Model 2019
          Vehicle No: PY 01 CV 8282
          Present Meter Reading : 28000km
          From past 10000km reading front break Lining sound is coming heavy and irritating in public. During first service i raised the complaint but not rectified and for second service also i raised the complaint, at that time service center said no problem nothing and anyhow we cleaned breakpad and everything. From very nextday again break Lining sound is coming.
          The Toyota brand name is damaging like something in public place by seeing the sound from the innova CRYSTA.
          +1 videos
          Toyota customer support has been notified about the posted complaint.
          Helpful
          3 other people found this review helpful
          3 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Veeramani 1983
            May 7, 2021
            Report
            Copy

            "Toyota tamilnadu India "We have requesting NOC more than 2months but we didn't get any proper update from finance section

            Iam very disappointed

            [protected]
            Toyota customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shabab Khalid
              from Bengaluru, Karnataka
              Apr 27, 2021
              Report
              Copy

              I think this is the 10 th time iam forwarding a complaint to reputed company and toyota people are just fooling me by putting my vehicle on Toyota service centre and giving me back by making it ready for limited period of time. I had forwarded these complaint in the warranty period itself and they are not responsible to make it ready.My car Etios liva (reg no - KA 04 MT 5333) facing an issue on left side glass and forwarding complaint on that, you people are just fooling me by fixing it fir temporary, This will be last complaint which I will forward to Toyota, I wait till these much of time because I trust Toyota, So please make it ready as soon as possible
              Toyota customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Biju B Kartha
                Mar 25, 2021
                Report
                Copy

                Address:Mekkadambu,Near Muvattupuzha, Ernakulam District, Kerala,India

                Serviced This Vehicle on NIPPON MOTOR CORPORATION (P) LTD
                NIPPON TOYOTA, MEKADAMBU P.O., MUVATTUPUZHA, ERNAKULAM, KERALA 682315, Dated 23/03/2021. Bill No. GSJ21-02850, Time 15:11
                . This Vehicle Breakdown yesterday (24/03/2021) evening. Alternator Belt Burned and AC Not Working, Battery Symbol Shown.
                Toyota customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kirtivardhan123
                  Mar 16, 2021
                  Report
                  Copy

                  Address:Toyota india
                  Website:www.toyotabharat.com

                  Toyota company is making fool to its Indian customers by providing faulty brakes in all Innova Crysta, there is very big manufacturing defect of innova crysta brake, peddal and steering vibrates a lot that it creates risk of accident, no control on brake also on speed of above 80km/hr. Toyota is even not resolving this problem at all, government and all concern department should surely think about this .
                  Toyota customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ranjith Koilraj
                    from Morena, Madhya Pradesh
                    Mar 13, 2021
                    Report
                    Copy

                    Address:Velapanchavadi branch, Harsha toyata.

                    Hi,

                    My car TN 12 C 7006, model 2014, and run only 20, 000 km so far. Having break complaint for last 2 years. However every time I give service they only release the air and give it back without no proper resolution and the problem persist.

                    Now they say Break booster is problem and break MC is problem but not sure what is the actual problem. Both booster and break Mc had to be changed that costs above 20000.

                    Not satisfied with the services from Harsha toyata velapanchavadi branch. Wanted to understand the root cause of the actual problem in break and get it fixed. Please help.
                    Toyota customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      satishngowda
                      Mar 12, 2021
                      Report
                      Copy

                      Address:Bengalore

                      Reg No-KA05AH9462
                      My Car got accident last 2 days back after that i droped vehicle to Service Station Nandi Toyota Kanakapura Road But they are not responding properly even i have In-House ICICI Insurance
                      Contact no-[protected]
                      Toyota customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Saran Maha
                        from Bangalore, Karnataka
                        Mar 9, 2021
                        Report
                        Copy

                        Hello Toyota Team,

                        We have bought the Toyota Innova Crysta on Feb 11 2021. We have asked requested the delivery from Thanjavur the same we have communicated to the area manager as well. But we have forced to take the vehicle delivery from Kumbakonam which we never expected and we were in marriage arrangements and this made us think why to be booked here.

                        So we need some clarification and policy details from Toyota which is about delivery policy and then what's means by delivery charges here. We have paid 12700 RS as delivery charges but we have arranged for the driver to get the car delivery and that too for more than 100 km.
                        I have attached the delivery charges receipt for your reference.

                        I am expecting a prompt response from you and your team.

                        Thanks & Regards,
                        Saravanan M
                        Toyota customer support has been notified about the posted complaint.
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shivakumar shivappa
                          from Hyderabad, Telangana
                          Mar 7, 2021
                          Report
                          Copy

                          Address:A-303, Vaishnavi Splendouur Apartment, Pujari Layout,, RMV 2nd Stage,

                          Dear Sir
                          I have purchased Innova Crysta from Ravindu Toyota. (Yeshavanthpur) in the year 2016 July month. Recently I noticed cracks around both the A/C vents (Photos attached). When I asked about the issue in the service centre, they told me that some people are facing the same issues as me with Crysta Innova. If any person looks around the complaint they can easily make out that there is some manufacturing defect. I kindly request you to resolve the issue as early as possible.
                          Thank you
                          With regards
                          G S Gayathri
                          +2 photos
                          Toyota customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rahul7046
                            from Gurgaon, Haryana
                            Mar 6, 2021
                            Report
                            Copy

                            Body part claim fog lamp

                            Address:By pass sikandra agra

                            Car number - up80cz7046

                            I had sent my car for Claim purpose as the surveyor has surveyed the car he has not serveyed my front left fog lamp as he says while inspection they had taken the photo in the photo there was no fog lamp but the fog lamp had come out and i had shown it to the person who came for the inspection and he said to me it’s okay I didn’t knew they would not include it and make me lose money after speaking...
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            B
                            Bhupendra192
                            from Noida, Uttar Pradesh
                            Mar 4, 2021
                            Report
                            Copy

                            Address:Gwalior

                            My vehicle no MP07BA2289 is accident 10.1.21 and delivers 03.03.21 my vehicle is not repair properly showing on dent my vehicle after repair and paints
                            +5 photos
                            Toyota customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              F
                              Faithson T. Varghese
                              from Thrissur, Kerala
                              Mar 4, 2021
                              Report
                              Copy

                              Faulty Innova

                              Dear Sir/Madam

                              I had purchased a Toyota Innova crysta Automatic ( diesel) in January 2021 from my Nippon dealer in Thiruvalla.

                              On delivery I had noticed that there was a sudden jerking once the vehicle is put in to drive. The issue was raised with the foreman and service Engineer but things have not been sorted out.

                              I have made several visits to both showrooms in pathanamthitta (during my 1st service)and...
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy
                              N
                              Naga@1985
                              from Mumbai, Maharashtra
                              Mar 3, 2021
                              Report
                              Copy

                              Address:Bidadi

                              LR No:[protected]
                              Material reached to Banglore Nelamangle office on 25th Feb21 but till now material to us,
                              keep on calling respective Person saying material not finding in the storage area.

                              Company name: TT Steel Service India pvt ltd
                              Toyota customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sanjibacharjee
                                from Samastipur, Bihar
                                Feb 28, 2021
                                Report
                                Copy

                                Address:Podder Toyota, Agartala, Tripura and Podder Toyota, Silchar, Assam

                                I have bought 3 New Innova Vehicles BS VI model from the Poddar Toyota, Silchar, Assam in between lockdown period till date. Which dealer's one branch is running also in Agartala. But after taking delivery of these vehicles there was some technical issues and for which we have gone to service centre, but not get proper maintenance as after few days of maintenance same technical issues are arises. And when we gone again for service purpose, they charge for maintenance every time, where we did not get proper maintenance. Also to inform that in the Agartala Service Centre, there has been scarcity of technicians and for which we also suffer lots as our commercially used vehicles kept by them in there service centre due to non availability of technicians. In this regard, I personally draw the kind attention of the authority to please solve my issues as well as proper service centre activities will mitigate problems. Otherwise the goodwill of Toyota vehicles will be decrease day by day due to non availability of proper maintenance and service centre technicians.
                                Toyota customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kamran Rahi Malang
                                  Feb 26, 2021
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                  Report
                                  Copy
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:Karachi

                                  I received a message from your email that my number won a prize of 1 crore 60 lakh rupees so how can I get my prize money please help me
                                  Feb 26, 2021
                                  Complaint marked as Resolved 
                                  I received a message from your email that I won a prize of 1 crore 60 lakh so how can I received the prize money .
                                  Toyota customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit