Toyota Complaints & Reviews

Dear sir I Toyota family customer since 2014. I have send vechile for repair at kalaburgi show room. Karuna Toyota. Vechile in date 10.11.21 till today I have not received vechile. Vechile have insurance but . No staff is taking responsibility to call or infrom to insurance company. Finally I have informed to insurance company. Now issue is vechile battery was in good condition at time I have given. .now they saying battery is dead. How is it possible. Who is responsible for this loss. [protected]

Dear team, I had purchased XUV500 on 29th from Toyota u trust, but service is worst... First they will tell they clear all the problems.. but later they won't respond at all.. at the time of delivery they even didn't washed properly... We had to wait for 3 hour just for water wash.. they even did't check properly or clean before giving the car.. it was night time we thought they have done properly... but in the morning when I saw the vehicle it was not even cleaned properly.. I thought its brand they will provide good service or good car... I have to contact multiple time to clear my issue.. one or the other problems... They will tell that they provide warranty and solve problems if any... But when I try to call them they will not respond or even don't pick my call. Think before buying.. Finally when I checked the history of car it is accidental n windshield is being changed and even right side bumper is painted... thank very much team.. Toyota u trust in not worth to trust...

I have bought new Toyota crysta vehicle in the month of July 2021 in Viva Toyota, Bangalore & facing tyre busting issue in the month of August 2 tyres got busted after the issue tyre mfg Bridgestone rejected the claim as external impact I have replaced the same by claiming the insurance after the the same thing again happened in the month of November now also same reply from Bridgestone its a very serious issue what almost Innova Crysta Z model owner are facing Toyota playing with there customers life, don't have value for there customers.
I am requesting you to help all the Toyota owner by investigate on the raised issue.

Nandi Toyota Kudlu Gate Banglore

I brought TOYOTA GLANZA G on 15.11.2021.
Payments are followed behind executives by Customer several times for booking. False promises committed by executives in showroom regarding discounts. On the day of delivery, they charged for all without discounts. Extended warry was not committed by Customer, Executives proposed for complimentary as a discount but they charged during a day of delivery on command. totally unacceptable. Calculations projected from Rs 22, 000 too Rs 1, 18, 000 by executives as pending. Very unethical manners of handling Customers. Executives play with the emotion of Customers in end moments. Car delivered with the faulty product. No light in the luggage area, semi-floor mats. Extra accessories requested are not fitted at the time of delivery but payment was taken. Since the day after delivery no follow-ups from the Showroom to ensure the backlogs. This is a very painful fact. Every Customer comes to the Showroom with hope they get backlogs done. still no response. Customers need to go and wait when they call. Since i raised issues, they are torturing me by giving false commitments to come and get it done. Even today accessories are not ready to fit. Again informing to come some other day to get it done.

RTO Registration day payment delayed for one day, made customers stand in front of RTO Office for 6 hours. No commitment of time.

I strictly need actions to be taken on the executives or showroom representatives for this. Mr. Naveen (Sales), Mr. Chetan (Sales), and Mr. Anil (Accessories Head) worst executives in handling the Customer.

I myself am from the middle class. I have taken a loan and gifted a car to My Dad. Mt first asset to my family. This is what I got a reward from Toyota. I never expected this.

Please ensure the justice for my struggle earned money.

Purchased New Innova Crysta but the seat colours were wrong. Supplied Hazel Brown instead of Camel Tan. Both dealer (Coimbatore Anamalais Toyota) and company are not responding. Dealer is repeatedly arguing that Toyota website is wrong!!Very poor customer support from both sides inspite of our repeated contacts. The steering wheel is in tilted condition while driving and we are surprised to note what kind of quality checks they made. Suspension is too hard and not like the old Innova cars. Steering is also too tight. Noisy engine at low speeds. Ultimately we realised we made a wrong choice in selecting this vehicle as one among our various vehicles. This will be our last Toyota and will never buy another Toyota. Hats off Toyota Kirloskar!!

Our University V.No. MH-06 BE 8567 servicing due so our vehicle in Panvel, new Mumbai service center as on 20th Nov. 2021 till date no body response me for my car service from yesterday con tune phone for service station very poor service i am very sad about that pl u look in this matter other wise i will take next step

vikas s magar
[protected]

Dear Sir/Madam,

I am writing this letter to inform you regarding the latest purchase of a car. Here are the details for the same:

Order number:
Name of the product:Toyota glanza
The model number of the car:G8AMT
Registered Contact Number:[protected]
Address: santhosh nagar, Kandukur

I would like to bring in your notice that I have not yet received the registration details yet. I had purchased it for a very special occasion on 11-Oct -2021 at Radha madhav automobiles pvt ltd(ongole) . But we are really disappointed with ur service .We didn't expected this it's nearly more than 1 month we didn't received our registration details yet. Casually we should get our papers within 1mnth max.We are unable go to other state bcz of late registration..

I request you to please look into the matter and inform the reason for the delay. Waiting for your response and the registration details at the earliest. Please contact me on the details below.

Waiting for your prompt response..

Thanking you,
MD.Imran Baig
[protected].

Dear sir
My vehicle which has less than 10k kms shown a air bubble and local dealer rejecting the claim there is no fault from our side company is just pushing that there is external impact while there is no impact

I have booked urban cruiser premium from bareilly on 27 October 202 1and delivery was expected on 10th November but not yet received . On asking them they told me to cancel the order and look any other company.. customer care is also not responding..

Complaint is mentioned in details in the attachments

Such a pathetic service from Toyota issue with the clutch of my 3 months old glanza and given the car to the dealer and they need four days to rectify the complaint...Send a mail to toyota yesterday and not getting any response till the time...Never expected such a poor service from Toyota..

I have Etios 2019 nov model. From 3rd service onwards I have seen decrease in oil
Level. Every 5000 kms Oil level was below the line. I have raised this complaint somany times with dealer but no response from their side.. Toyota is cheating customers. I need this problem to be fixed within short period of time. other wise I will approach legally

Front wheels of innova Crysta front wheels are wearing rapidly in uneven manner despite of regular wheel alignment. It has cause major safety issue. Only edges of tyres are worn out and thread have came out.

My name is Namit Jain and I am contacting you on behalf of Mittal Agro Industries, Jalandhar. This is in regards to the nondelivery of the car that I booked through Castle Toyota, Kapurthala Road, Jalandhar on 17/08/2021. We were promised delivery date of 13/09/2021 by the sales persom Mr. Santokh in the showroom. However when the date arrived he said there is some delay in the backend due to which the car will be delivered in October to which we duly acknowledged and understood. And now he is not answering our calls or has further communicated us the status of our car even once. Also the sales person have been urging us to buy accessories that we dont even require for getting instant delivery. In the past we have owned and enjoyed many cars from Toyota but nevertheless faced such attitutde and customer service. I request you to please look into this and action be taken as soon as possible.

I have book fortuner legender 4x4 on 7 oct 2021 at Globe Toyota, Karnal and agency didn't told about compulsorybuying of accessories and extended warranty. When i go to take delivery on 18 oct 2021 with my family of my car they told we have to also buy rupees 1 lakh accessories and rupees 35000 extended warranty and refuse to give delivery if we donot buy accessories and extended warranty. When we ask they told their seniors told not to sell car without accessories and extended warranty and its their agency policy. After long talk they told they can again order new car booking which will come in 1-2 month time and then they will give new car without accessories and extended warranty. We were totally frustrated and didn't understand what is logical behind this that they can give new booking car without accessories and extended warranty but not which we have come to take delivery. So we refuses to buy car and came home. I also complain in toyota so lets see what can Toyota do for its customers.
Thank you

I booked a Glanza with Narmada Totoya in Anand last year. I wanted a blue colour vehicle and they couldn't make blue colour available within certain period of time as promised by them. Later I decided to go with some other vehicle of other company. I had made a payment of INR 10, 000 towards booking amount. As they couldn't deliver vehicle of specific colour within specified time so they should return my booking amount but they are not returning.

Immediately, I called Toyota Breakdown Assistance number [protected] at 10:53AM.
He said, he will message hubli contact details, but he did not messaged me. Now time is 9:00PM. My car is on the road now.
This is the service from Toyota.

Then I searched hubli service center contact details. He said, needs to break the glass door and open, otherwise needs to make a duplicate key. i am not interested to break the glass.

Then my brother-in-law called Maruthi Service Center, they said, they will send some person. I am waiting for them now.
Car Number: KA04-MY-1105
Mobile:[protected]

In my innova crysta 2019 nov model, there is water accumulation at the rear left door, every time when it rains or go for wash, the black rubber should be open at the bottom of the door to drain the water, Pathetic workmanship,
It never happens in other manufacturer like BMW, AUDI, Mercedes, why only in Toyota vehicles, this need to be fixed else, legal action will be taken up with Toyota India and also at Toyota japan level

I have taken delivery of my new Toyota innova crysta on the 13th of September 2021 from pathanamthitta Toyota nippon showroom & I have noticed paint cut on my front bumper & paint drops on the roof of the vehicle. When I had bought it into notice of the sale's person & concern staff, one of them just rubbed some paint on the bumper saying will be taken care of on the 1st service and after the 1st service he said nothing can be done or you'll have to paint the bumper for which I should be paying, which is not even my fault.
As of such issues it's becoming really a bad experience as Toyota is been publicizing quality of product & service which is being deliberately exploited by such franchises.

I had a full servicing of my etios Toyota car 15 days back. Soon after I found the break is not working properly. I request concerned to look into issue as it went to a matter of life threat ever after rendering proper service, thorough check up and service was not provided.