Toyota Complaints & Reviews

DEAR WINNER,
YOU ARE REQUESTED TO OPEN THE ATTACH FILES TO VIEW THE RECEIVING INFORMATION OF YOUR WON PRIZE.
THE FUND WILL BE TRANSFER THROUGH RESERVE BANK OF INDIA (R.B.I)

THE DIPLOMAT WILL CONTACT YOU IMMEDIATELY HE GET TO THE BANK (R.B.I) FOR THE TRANSFER OF YOUR FUND!!

YOUR FAITHFULLY,
DR. MATT WILLIAMS.
(0044)[protected]

Hi,

I am John Paul K. I own a Toyota Innova. I observed that it emitted black smoke and the emission light started glowing on the panel.
1. I took it to the service center "Toyota Service Center, Nettoor."
2. They took 1000 Rs from me and told me that everything is fine. Later I saw that the light is still glowing and black smoke still coming.
3. I called them , they told me they need time to fix it. I said ok.
4. I had filled half tank diesel. They had drained off that also. When I asked them on that they denied.
5. Later engine would'nt start on the way. I called them they took the vehicle and charged me 300 Rs for it. I told them about the problem.
6. They said they need time. I said fine you keep the vehicle. They kept the vehicle for 4 days and they said they replaced the diesel filter and charged me 4000Rs and said problem is solved.
7. When I verified they hadnt done anything. Black smoke is still coming and the emission light is still glowing.
8. I asked them. they again said they need time. I took the vehicle back to them.
9. Today they called me and told that they need to open the engine and they need 40000Rs for that.
10. I asked them will everything be fine after that. They said they have no garentee on that.

Now i am helpless. I brought my vehicle back.
These people think that money is grown on trees. They have great computer systems and they do nothing.
They are cheating on us. Fooling us around. I can provide you with all the proof's and service details.
The vehicle has run only 80000 km.

Could you please take some action for this and help me out.
My email id:[protected]@gmail.com

Dear Sir,
This is to bring to your notice the inconvenience and harassment caused to us by your dealer Millennium Toyota ( Vile Parle, West, Mumbai).We had booked Innvoa 2.5 GX 8 Seater Silver colour on 04/7/2011.at booking time i paid 50000 advance amt.at that time the person who can book my car told me that you will get your car after 5 weeks. on 1st august morning he will call me and said your allotment of Innvoa is in this month and you will pay full amount before allotment this is our policy and i will give you date of receving of your car on 5th august.then i transfar full payment on 2nd august.when i call on 5th morning their person sundllely told me that you submit your address proff and other document beacuse your approvel is not come from TKM. i m socked suddenly after geting payment delar not pick up my call also. i register compalin their banglore office also but last 5 days they also not reslove my matter. My point is they have no rights to use our money how they can colletct money from customer they will make us full. Now all these things have caused a lot of inconvenience and tremendous harassment. So kindly look into the matter and give us a suitable compensation failing which we shall approach the Consumer Court to get justice.

Dear All, I received and tried to see genuinity of such emails to come across below:

Please beware of such swindlers. China Citic and Toyota Corporation should take stringent action against the individuals / group that involve in this fraud and demean their Company's public standing.


--- On Fri, 5/8/11, TOYOTA COMPANY PROMOTION <[protected]@toyota-cn.com> wrote:


From: TOYOTA COMPANY PROMOTION <[protected]@toyota-cn.com>
Subject: CONTACT THE PAYEE BANK NOW VIA THIS EMAIL: ( [protected]@citiceng.com )‏
To: [protected]@yahoo.co.in
Date: Friday, 5 August, 2011, 5:53 PM


TOYOTA MOTOR COMPANY INTERNATIONAL LOTTERY AWARD.
Marketing/Advertising Department.
Toyota World Wide China Branch.
Fortune Building No.5, Dong San Beijing China.




INTERNATIONAL AWARD NOTIFICATION!!!



Dear Lucky Winner { Prasad P Gokhale },


Claims Processed On Behalf Of WINNER,

Congratulations on emerging as one of our lucky award winners! TOYOTA MOTOR COMPANY Lottery offers awards to Lucky owners of selected emails that came out in our Random Draws. You have therefore been approved to go ahead and claim your funds which amounts to $1,000,000.00 (One Million United States Dollars) Only. This sum is gathered from our Sponsors consisting of over 100,000 websites and association.

To get your funds transferred to you, we have processed your claims and the winning amount has been transferred to our payment Bank for immediate transfer to you .Your funds have been adequately insured by an Insurance Firm here in China. With the context of this insurance, your funds are RESTRICTED from been tampered with by any other person till they are remitted to you.

What this simply means is, if by chance the transfer of the said FUNDS require charges, you are to source for and settle these charges yourself WITHOUT requesting such amount to be deducted from your funds here with us as, they have been adequately insured with the very best Insurance Policy around.

Consequently, the Authority to Claim has been issued authorizing you to claim your award money through the above mentioned Bank. The Bank has been instructed to process and transfers your award money with immediate effect. Copy the below application letter and send it to the email address of our payee bank ( CHINA CITIC BANK ) directly as stated below. Inform me as soon as the Bank contacts you officially. Remember to include your Full Name, E-mail Address, Telephone Number to enable the Bank contact you immediately for the payment verifications of your winning funds.

BANK NAME: CHINA CITIC BANK
INTERNATIONAL BANKING DIVISION,
BANK ADDRESS: BEIJING - P.R.CHINA.
CONTACT PERSON: MR. SAMMIE LEO,
FOREIGN REMITTANCE/ALLOCATION MANAGER.
TEL: 0086-[protected]
FAX: 0086-[protected]
E-MAIL: [protected]@citiceng.com

Sir Mr. Sammie Leo,

APPLICATION OF CLAIM OF TOYOTA MOTOR COMPANY INTERNATIONAL LOTTERY PROMOTION PRIZE/AWARD./BATCH:TIPP01/2011/TIPP: WINNING NUMBER: TCLP/00007/2011, REF: TCLP/2010/0098/011.

I wish to apply for the claim of the Toyota Lottery Promotion organization prize/award payments. This is to inform you that my name was attached to REF:TCLP/2010/0098/011, with Batch Number: 88 that drew the Winning Number: TCLP/00007/2011 Which consequently won the lottery and I was therefore contacted by the online announcer of the Toyota Company Lottery Promotion Prize/Award, Who afterward instructed me to contact Mrs. Jane Chang, Toyota Lottery Promotion Claims Department Manager for further instruction on how to receive my Prize/Award o[censored]S$1,000,000.00 (One Million United States Dollars Only) in cash credited to file with REF:TCLP/2010/0098/011.

I humbly request that you process and transfer my prize as soon as possible. I look forward to hearing from you to enable me respond accordingly.

Note: Kindly keep me updated as soon as you are in contacts with the payee Bank to enable us furnish you with necessary assistant that you will need to back up your claims. Congratulation Once More And Please do not forget to help the poor in the society when Toyota Company makes you a Beneficiary.

Yours faithfully,

Mrs. Jane Chang.
Toyota Claims Agent.
Tel: +86-[protected].
Email: [protected]@toyota-cn.com
Toyota Lottery Promotion.

Dear Sir,
This is to bring to your notice the inconvenience and harassment caused to us by your dealer Millennium Toyota ( Vile Parle, West, Mumbai).We had booked ETIOS GSP (Harmony Biege) on 25/6/2011.After having booked the car the person in charge there told us to make full payment so that they can block a beige colour car for us and get a speedy delivery i.e. within one week from the date of full payment. Keeping in mind the TOYOTA’s reputation of Customer satisfaction first, we put full faith in the dealer and we made full payment on 2nd July 2011. However till date the car has not been delivered. After repeated inquiry by us we were told that car shall be delivered to us on 29th or 30th of July. We had no option but to wait and wait. Then on 27th July we get a call saying that a Biege colour Etios is not available we have inquired with the Banglore factory. They only gave us long explanations and stupid excuses. Then they asked us to either change the colour or the variant to have car delivered on 30th. We were not ready for either options. A customer after spending so much amount will not and cannot accept a lesser choice.In fact it was only when there were heated arguments in the showroom in presence of other prospective customers, did he agree to deliver the car of my choice. Also our old car TATA Marina was taken by them on 26th of June saying that we shall get our ETIOS within a weeks time. Now all these things have caused a lot of inconvenience and tremendous harassment. So kindly look into the matter and give us a suitable compensation failing which we shall approach the Consumer Court to get justice.

Hello,

I have purchased a toyota Etios car this april and i am not satisfied at all with the breaking system and i am getting this problem from very first week of purchase of car. Whenever i press the break pedal of the car the sound of something hitting with the tyres comes with a big noise. it comes everytime whenever i perss the breaks which is very annoying and not expected from a new car.
I also went to the service center in jahangirpuri where they took 4 hours to check my car and they also not able to find out the problem of this. I am very disappointed with the brand toyota. This is not expected at all.
Also, the paint on body is so thin and delicate that it is very easily taken out just like that. I am facing the problem with htis also as i was given the satisfaction for the body paint after doing 3M coating on it.

The average promised by toyota for Etios is only a dream for buyer which didnt come even closer to what was promised.

Please respond to these complaints.

Mayank Gupta
011-[protected]

sir,
i recived mail from toyota company for winner prize of 500000 GBP AND car
they told our diplmat henry bob call you when recived in delhi
bob [froud] contact me and told me your parcel recivied from uk
and money ,i going in rbi for convert in INR
please deposited money in sbi bank and ICICI so i deposited one by one upto 1100000INR after complted all work i am coming pune[all process i had complted]
but after 29th 2011 his phone switch off no replay
this type company take action and give me my money back
sanjay

I have recived a mail from the toyota automobile company england united kingdom plc where 5 attachement is there-----approved certificate,affidavit of claimsone member identity card of dip henry bob,one photo)(toyota),bank cheque no.[protected] allied irish bank great bitain..today the person ask me for 15.500..at what extent it is true?

regard
Monalisha das

Dear sir,

The below mentioned information was correct or not, i am received so many mails from Toyotaautomobilescompany, UK, and received phone calls and i am winning a lottery prize money 250,000.00 Pounds and one toyota car, please find the actual information of the below mentioned lottery, the same was true or not.

My name : K.K.Jagannadha,
S/o : Durga Prasada Rao,
My email ID : [protected]@yahoo.com


Toyota Award Team
20 Craven Park, Harlesden London
NW10 United Kingdom
Ref No: BTD/0168/07
Batch No: 441978E

KIND ATTENTION,Mr. kandregula kalijagannadha.

We wish to congratulate you once again, on being part of winners selected for Toyota/Automobile Lottery Promotion Award 2011, The Toyota/Automobile Lottery Promotion Award facilitate with you and your family. This program was set-up to encourage the active of email users. And we are pleased to inform you that your prize of 250,000.00 Pounds have been perfectly packed and sealed in a box with Secret Key Luck Number (40E23M), this code number have been given to you alone, No one know about this code , we declared the box to Our Delivery Agent as family valuables documents belonging to one of our client in India.

NOTE; the diplomatic agent airlifting the consignment to INDIA, is not aware of it contents since we told them it is family valuables documents, worth of One Million Pounds

We have already given them all necessary fees to bring the fund to India, including the insurance fee of the box ,in case it get missing or any thing happened on the way to India,which we know will not .

The Delivery Agent conveying the fund to your country will be leaven on Wednesday morning from London. And will transit through Asia Emirates UAE to India Your Country Thursday morning.


Prof. Chris Lucas and Other Executive Members .
Toyota Promotion Award Team // Phone: [protected]


The only charges you have to pay there in India is handling charges of registration, this to be the handling charges / India customs fees, the fees will be paid at India International Airport on arrival of the Delivery Agent.


Him have to sign some documents at the UK Embassy in India, from there him will proceed to your residence address in your state to hand over the box to you. Note; once you receive the box from Agent , use the key luck code open up the box, you will find a BLACKBERRY MOBILE PHONE by the side of the box with serial No.(BB311/7304/2811), give the phone to the delivery agent which him will return to us as proof and successful delivery.

Find the Diplomatic Delivery Agent Bio-Data bellow:

1) Name of Diplomat: Mr.Dogo William (THE SENIOR BRITISH DIPLOMATIC AGENT)2) Date of Departure from London, UK: Thursday 21/07/2011
4) Date of Arrival in India: Friday 22/07/2011
Security warning; you advised to keep your winning information confidential until you received your prize from our delivery officer. Your do not have to disclose this prize info to any other patty, for your safety and our delivery officer safety. And to avoid double claiming and unwanted abuse of this program, be warned.

We have attached the diplomat id card and the Approve certificate of your winning prize along with this message.

FOR MORE ESQUIRE PLEASE CONTACT OUR HEARD OFFICE

Congratulations once again, you are a lucky winner.

Yours faithfully,

Mr. James Smith
Director of Operations
E-mail: [protected]@hotmail.co.uk
Private number:[protected]/[protected]
Please do not reply if you are NOT the owner of this email address.
Once again congratulations!! Sincerely Yours,
(Toyota/automobile Lottery Promotion/Lottery Coordinator).

Dear Sir/Madam,
Please refer to my complaint number DCM[protected].
I am attaching 3 photographs of my car which very clearly show the extent of inflow of water between the door and the car body. This is due to a manufacturing defect, by not having the 2nd.rubber beading between the door and the car body. All other makes of cars have it. I am surprised at how a well know company like Toyota missed out on this.
The details of my vehichle are as follows:
Etios V, Reg. No. HR 03 M 5362,
Engine No.: 2NRV009518
Chassis No.: MBJB29BT[protected].
Purchased in April 2011 from Pioneer Toyota, Industrial Area, Chandigarh.
I had also requested the customar care from this agency for the same. Apparently your reply was not satisfactory, thereby this email to you.
I sincerly hope that you will look into this lapse asap.
Best wishes
Dr. Ramindar Dhillon

I have purchaed the above vehicle from M/S.Uttam Toyota , Ghaziabad vide invoice no.A[protected] dated 01.03.2011 / 15.10. The vehicle is registered in my name Sunil Kapoor, M-14 , kalaka Ji , New delhi-110019 bearing registration no.DL 3 CBV 1574.

I got it I st free service on 01.04.2011 at 638 KM at Glaxy Toyota , Okhla Ind. Area. Now I am facing a very peculiar problem in my vehicle.
If I do not use the vehicle for 2-3 days and it is in parking, the car does not start at all. I have faced this problem 2-3 times and so I want to bring the same to your notice so that the corrective action is taken immediately.

I have made complaint at least 5 times but the complaint has not been attende to. This is the action company for the NEW CAR.

My mobile no. is [protected] and for further clarification you can contact me any time.

May I request immediate action from your side.

Dear Toyota Team,



FEEDBACK AFTER ABOUT TWO AND A HALF MONTH OF PURCHASING TOYOTA ETIOS WITH REGISTRATION NO. HR51 AN 0969.



COMPANY NEVER DECLARE THAT THEY ARE GIVING ONLY FOUR ALLOY WHEELS // SPARE WHEEL IS NOT A ALLOY WHEEL AND ALSO NORMAL ( WITHOUT TUBELESS ) WHILE EVERYWARE COMPANY DECLARING THAT THEY ARE GIVING ALLOY WHEEL.



First of all thanks very much to give me a car in which One door can be use to exit from the car i.e. Driver Side Door because Your Passenger Side Front Door is a great Magic which can be lock any time and no body can open it at that time.



Since Day One this problem Existing in my car and People at your place Picked my car and droped my car ==> how many time even they don't know, (Refer belo Mail)



All most all the experts here worked on it and got trained on this model but still this problem in UNRESOLVABLE.



Apart from this, as time passes my issue gets older and unforgetable moment for me.



KINDLY DO THE NEEDFUL TO REFUND MY FULL MONEY BACK AS SOON AS POSSIBLE. I DON'T WANT TO MAKE EXPERIMENTS ON THIS CAR ANY MORE. ITS ALMOST TWO AND A HALF MONTH PASSES WITH SIMPLE ASSURANCES.













S.No. Description TOYOTA COMMITMENT Problem REMARKS
1 CAR POWER WINDOW TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS FRONT PASSENGER SIDE DOOR LOCK STUCKS INTERMITTENTLY AND DOOR CAN NOT BE OPEN NEITHER FROM INSIDE NOR OUTSIDE. SO MANY PICK N DROPS TOOK PLACE TO RESOLVE THIS ISSUE. ALSO SO MANY TIMES I VISITED THE SERVICE CENTRE. SO MANY TIMES MY CAR GOT REPAIRED. ITS TOTALLY FRUSTRATING. I JUST PURCHASE TOYOTA ETIOS FOR FIELD TEST UNIT. EVERY BODY IN 36 TOYOTA IS TAKING TRAINING ON THIS CAR AND EVERY TIME I GOT ASSURANCE AND THAT WAS ACTUALLY ASSURANCE. ACTUAL ISSUE NOT RESOLVED YET.
2 CAR FRONT WHEELS MUD FLAP BEFORE PURCHASE OR EVEN AT THE TIME OF PURCHASE NO BODY TELL ME THAT FRONT WHHEL MUD FLAP CANNOT BE INSTALL WITH SKIRTING WHEN I FOUND THESE IN TRUNK OF THE CAR & CALLED BACK NEXT DAY OF PURCHASE THEN THEY TOLD ME THAT THESE TWO MUD FLAPS ARE JUST WASTAGE FOR ME. FIXED NEW MUD FLAPS
3 CAR STEERING ADJUSTMENT TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS WHEN I DROVE MY NEW CAR ALSO FOUND THAT ITS STEERING IS SLIGHTLY MORE LEFT ADJUSTED. ALIGNMENT DONE
4 REAR PARKING LIGHT BULB TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS ITS REAR PARKING LIGHT BULB HAS SOME QUALITY ISSUE DUE TO WHICH ITS GOT FUSED OR BURNT WITH IN THE TWO DAYS OF PURCHASE. WIRING FOR BOTH SIDES NOT AVAILABLE
5 WOODEN KIT TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS ITS WOODEN FINISH ON FRONT PANEL IS VERY POOR QUALITY ALSO HAVING SCARTCH MARKS ON IT REPLACED WITH NEW ONE
6 PARKING SENSOR WITH CAMERA AT THE ACCESSORIES COUNTER==> ONCE AGAIN ==> TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS AT THE FIRST I DECIEDED TO INSTALL REVERSE PARKING SENSOR, BUT WHEN I WANT DEMO ON THE SENSTIVITY OF THIS SENSOR THEN PEOPLE AT THE SHOWROOM SUGGEST ME TO INSTALL REAR PARKING SENSOR WITH CAMERA == > BUT AFTER PURCHASE I CAME TO KNOW THAT ITS NOT HAVING SENSORS ONLY CAMERA IS THERE. WHILE IN MY INVOICE ALSO THERE IS PARKING SENSOR WITH CAMERA == > SENSOR MISSING SENSORS INSTALLED @ RS. 2100.00 FOR FOUR EYES
7 SECURITY == > GEAR LOCK AT THE ACCESSORIES COUNTER==> ONCE AGAIN ==> TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS WHEN INSTALLED GEAR LOCK ITS FRONT PANEL LOCKS BROKEN FROM INSIDE DUE TO WHICH ITS INTERIORS GOT GAP INSIDE. ALSO WHEN I OPEN THE LOCK ITS SPRING OPENIN G FUNCTION NOT WORKING. ADJUSTMENT DONE
8 SECORITY == > TRACKING DEVICE AT THE ACCESSORIES COUNTER==> ONCE AGAIN ==> TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS HOW CAN A THIRD CLASS LOCAL COMPANY TRACKING DEVICE CAN SAVE MY CAR, THIS COMPANY HAS SO MANY ISSUES, THIS DEVICE IS NOT WORKING SINCE VERY FIRST DAY OF PURCHASE, ON FIRST DAY WHEN I CALLED THEY DENIED TO SEND THEIR PERSON TO MY PLACE, WHEN HE CAME HE JUST STARTED CHANGING MY NEW TRACKING DEVICE WHICH I GOT FROM THE SHOWROOM WHEN I ASKED HIM THEN HE SAID THAT THIS DEVICE IS HAVING SOME PROBLEM IN THIS SO HE IS REPLACING THIS DEVICE. THEN HE ASKED FOR STAND BY SIM THAT I ARRANGED FOR HIM FOR THE TIME BEING, BUT DEVICE NOT WORKS PROPERLY ==> AGAIN WHEN I CALLED THEM THEY REPACE ANOTHER SIM AND AGAIN ASKING FOR NEW ID PROOF ==> NOW AGAIN ITS NOT WORKING SINCE 19TH MAY 2011 ==> NO RESPONSE FROM THE DEVICE ==> ALL FRAUDIES ARE ADMITTED HERE TO MAKE CUSTOMERS FOOL. INTERMITTENTLY STILL MAKES PROBLEM // IN ROAMING IT STOPS WORKING.
9 SECURITY == > NO IMPACT SIREN AT THE ACCESSORIES COUNTER==> ONCE AGAIN ==> TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS ==> NO SECURITY DURING FINALIZATION OF ACCESSORIES WHEN I ASKED FOR TVSS ( SECURITY SYSTEM ), PERSON TOLD ME THAT ON TOP MODEL NO NEED TO INSTALL THIS SYSTEM BECAUSE CAR ALREADY HAVING COMPANY FITTED INSIDE. BUT THE MAIN PROBLEM HERE IS THAT COMPANY IS NOT GIVING IMAPACT SIREN IN THE CAR IF SOME BODY DAMAGE MY CAR OUT SIDE THE HOUSE OR OFFICE THEN I SIMPLY SIT INSIDE BECAUSE I HAVE NO RESPONSE FROM THE CAR. SOME BODY SIMPLY OPEN THE CAR JUST START THE CAR AND SIMPLY MOVE AWAY. AND WE WILL BE CONTINUE IN THE HOUSE OR OFFICE WHATEVER. IMPACT SIREN INSTALLED @ RS. 6109.00 // WHEN I ON PARKING LIGHT AND LOCKS THE CAR WITH REMOTE ITS MAKING SOME BEEP SOUND. IS IT NORMAL. PLEASE CONFIRM.
10 CAR MUSIC SYSTEM TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS NO PROPER DEMO GIVEN TO OPERATE THE SYSTEM. DEMO GIVEN

NEW OBSERVATIONS
11 RUBBER FOOT MAT AT THE ACCESSORIES COUNTER==> ONCE AGAIN ==> TOYOTA QUALITY REVOLUTION FABRIC FOOT MAT INSIDE THE CAR ARE PROPERLY DESIGNED WHILE RUBBER FOOT MAT ARE NOT DESIGNED FOR ETIOS MODEL. SAME DESIGN AVILABLE IN MARUTI ALTO CAR WHICH HAS LESS FLOOR AREA AS COMPARED TO ETIOS. THIS CAR NEEDS SOME SPECIALLY DESIGNED AS LIKE IN CASE OF FABRIC MAT.
12 CNG FITMENT REQUIREMENT TOYOTA QUALITY REVOLUTION HERE PETROL VERSION NO DOUBT GOOD IN ITSELF BUT TO MAKE IT MORE ECONOMICAL AND TO COMPETE IN MARKET CNG VERSION / CNG UPGRADATION ALSO REQUIRED. IT WILL DEFINETELY BEAT THE MARKET. SO ITS MY HUMBLE REQUEST TO TOYOTA TEAM PLEASE INFORM ME IF IT CAN BE DONE.
13 BLACK PLASTIC MATERIAL TOYOTA QUALITY REVOLUTION BLACK COLOUR PLASTIC NEAR DOOR GLASS WINDOW ( SIDE MIRROR AREA) AND BELOW BELOW FRONT GLASS AROUND WIPER IS SO DULL IN QUALITY THAT LOOKS VERY OLD IN JUST TWO MONTHS.
14 BASIC FLOOR MAT SIZE TOYOTA QUALITY REVOLUTION INTIAL FABRIC FLOOR MAT WHICH FITTED AT THE TIME OF MANUFACTURING IS LITTLE BIT SMALL IN SIZE DUE TO WHICH IT LEAVES SPACE IN BETWEEN DASH BOARD AND CENTRE PANEL AND LOOKS ODD IN THE AREA AND SAME THING ALSO IN TRUNK AREA (LEFT AND RIGHT SIDE).
15 RADIO ANTENA TOYOTA QUALITY REVOLUTION IT’S A VERY IRRITATING JOB TO SCREW AND UNSCREW THE ANTENA. IT SHOULD BE OPTIONAL TO REMAIN IT OR REMOVE IT. ONLY A SMALL EXTENSION CAN MAKE IT.
16 ALLOY WHEEL TOYOTA QUALITY REVOLUTION HERE ONE SHOCKING NEWS I GOT WHEN SUDDENLY MY CAR HAVE A PUNCTURE. I NEED TO REPLACE SPARE WHEEL BUT I SAW THAT ONCE AGAIN COMPANY CHEATED HERE AND GIVEN A NORMAL WHEEL INPLACE OF ALLOY WHEEL ALSO WHEEL IN NOT TUBELESS ==> MEANS WHEN YOUR CAR GOT A PUNCTURE THEN RUN YOUR CAR ON THREE ALLOY WHEEL AND ONE NORMAL WHEEL ==> HOW SHAMEFUL ON THE ROAD AT THAT TIME. SO WE AGAIN NEED TO REPLACE THE ORIGINAL WHEEL AFTER PUNCTURE GOT REPAIRED. SHOCKING NEWS AFTER HEARING THIS NEWS I DIDN'T USE SPARE WHEEL. ITS STILL NEW SO KINDLY TAKE IT BACK AND REFUND MY MONEY FOR THIS OR REPLACE IT AS YOU MENTIONED IN THE CATALOGUE. NEVER TOYOTA PERSON SAID THIS THING TO THEIR CUSTOMERS BEFORE SALES NOR THEY MENTIONED SAME ON THEIR CATALOGUE THAT THEY ARE GIVING ONLY FOUR ALLOY WHEELS AND SPARE WHEEL IS NORMAL. ALSO COMPANY IS NOW MAKING CHEAT TO THEIR CUSTOMERS IN CASE OF ETIOS LIVA REST I DON'T KNOW. REPLACE MY SPARE WHEEL FREE OF COST I NEVER PAID ANY PENNY FOR THE SAME.
17 EXTENDED WARRANTY TOYOTA QUALITY REVOLUTION AS TOLD TO ME AT THE TIME OF SALE THAT TOYOTA IS NOT GIVING EXTENDED WARRANTY BUT MGF TOYOTA GURGOAN IS GIVING EXTENDED WARRANTY TO THEIR CUSTOMERS.












THANKS & REGARDS

Sumit Sharma






[protected] Forwarded message[protected]
From: SUMIT SHARMA <sumit.[protected]@partner.samsung.com>
Date: Tue, May 24, 2011 at 10:51 AM
Subject: TOYOTA QUALITY REVOLUTION == > WITH NO SOLUTION
To: [protected]@thirtysixtoyota.in, [protected]@thirtysixtoyota.in, [protected]@thirtysixtoyota.in, [protected]@thirtysixtoyota.in, [protected]@toyota.com, [protected]@mail.toyota.co.jp, [protected]@mail.toyota.co.jp, [protected]@mail.toyota.co.jp, [protected]@toyota-kirloskar.co.in
Cc: "[protected]@gmail.com" <[protected]@gmail.com>



Dear Toyota Team,



I have purchased One Toyota Etios VX from 36 Toyota, Faridabad. Temp Regn No. HR99HM7386 in the name of Sumit Sharma, R/o H. No. 969-A, Sector-29, Faridabad (Haryana).



At the time of purchase and before purchase I got so many assurances from Toyota Representatives and Sales Team but All of them seems to be fraud at the very first day of purchase of my car.



ALSO THERE IS NO CUSTOMER FEEDBACK PROCEDURE FROM ANY DEPARTMENT TILL TODAY MEANS JUST SALE OUT THE PRODUCT FROM THE TOYOTA SHOW ROOM IS THE MARKET BEHIND THE FACE OF THE COMPANY.




EVEN I TRIED TO CONTACT ON PHONE SO MANY TIMES BUT STILL SAME PROBLEM PERSIST IN THE SYSTEM.



After investment of huge amount such activities drops all the craze of purchasing a new car.



After sales è service is that which can only bring revolution.



Purchasing a New Product is not a difficult task But Make Customers Happy forever is the main task which is Revolutionary. This is the level where customers commits again to buy same company products and also suggest others for the same.



Just Mark on the Catalogue Quality Revolution is not the Solution.



S.No. Description TOYOTA COMMITMENT Problem
1 CAR POWER WINDOW TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS FRONT PASSENGER SIDE DOOR LOCK STUCKS INTERMITTENTLY AND DOOR CAN NOT BE OPEN NEITHER FROM INSIDE NOR OUTSIDE.
2 CAR FRONT WHEELS MUD FLAP BEFORE PURCHASE OR EVEN AT THE TIME OF PURCHASE NO BODY TELL ME THAT FRONT WHHEL MUD FLAP CANNOT BE INSTALL WITH SKIRTING WHEN I FOUND THESE IN TRUNK OF THE CAR & CALLED BACK NEXT DAY OF PURCHASE THEN THEY TOLD ME THAT THESE TWO MUD FLAPS ARE JUST WASTAGE FOR ME.
3 CAR STEERING ADJUSTMENT TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS WHEN I DROVE MY NEW CAR ALSO FOUND THAT ITS STEERING IS SLIGHTLY MORE LEFT ADJUSTED.
4 REAR PARKING LIGHT BULB TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS ITS REAR PARKING LIGHT BULB HAS SOME QUALITY ISSUE DUE TO WHICH ITS GOT FUSED OR BURNT WITH IN THE TWO DAYS OF PURCHASE.
5 WOODEN KIT TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS ITS WOODEN FINISH ON FRONT PANEL IS VERY POOR QUALITY ALSO HAVING SCARTCH MARKS ON IT
6 PARKING SENSOR WITH CAMERA AT THE ACCESSORIES COUNTER==> ONCE AGAIN ==> TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS AT THE FIRST I DECIEDED TO INSTALL REVERSE PARKING SENSOR, BUT WHEN I WANT DEMO ON THE SENSTIVITY OF THIS SENSOR THEN PEOPLE AT THE SHOWROOM SUGGEST ME TO INSTALL REAR PARKING SENSOR WITH CAMERA == > BUT AFTER PURCHASE I CAME TO KNOW THAT ITS NOT HAVING SENSORS ONLY CAMERA IS THERE. WHILE IN MY INVOICE ALSO THERE IS PARKING SENSOR WITH CAMERA == > SENSOR MISSING
7 SECURITY == > GEAR LOCK AT THE ACCESSORIES COUNTER==> ONCE AGAIN ==> TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS WHEN INSTALLED GEAR LOCK ITS FRONT PANEL LOCKS BROKEN FROM INSIDE DUE TO WHICH ITS INTERIORS GOT GAP INSIDE. ALSO WHEN I OPEN THE LOCK ITS SPRING OPENIN G FUNCTION NOT WORKING.
8 SECORITY == > TRACKING DEVICE AT THE ACCESSORIES COUNTER==> ONCE AGAIN ==> TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS HOW CAN A THIRD CLASS LOCAL COMPANY TRACKING DEVICE CAN SAVE MY CAR, THIS COMPANY HAS SO MANY ISSUES, THIS DEVICE IS NOT WORKING SINCE VERY FIRST DAY OF PURCHASE, ON FIRST DAY WHEN I CALLED THEY DENIED TO SEND THEIR PERSON TO MY PLACE, WHEN HE CAME HE JUST STARTED CHANGING MY NEW TRACKING DEVICE WHICH I GOT FROM THE SHOWROOM WHEN I ASKED HIM THEN HE SAID THAT THIS DEVICE IS HAVING SOME PROBLEM IN THIS SO HE IS REPLACING THIS DEVICE. THEN HE ASKED FOR STAND BY SIM THAT I ARRANGED FOR HIM FOR THE TIME BEING, BUT DEVICE NOT WORKS PROPERLY ==> AGAIN WHEN I CALLED THEM THEY REPACE ANOTHER SIM AND AGAIN ASKING FOR NEW ID PROOF ==> NOW AGAIN ITS NOT WORKING SINCE 19TH MAY 2011 ==> NO RESPONSE FROM THE DEVICE ==> ALL FRAUDIES ARE ADMITTED HERE TO MAKE CUSTOMERS FOOL.
9 SECURITY == > NO IMPACT SIREN AT THE ACCESSORIES COUNTER==> ONCE AGAIN ==> TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS ==> NO SECURITY DURING FINALIZATION OF ACCESSORIES WHEN I ASKED FOR TVSS ( SECURITY SYSTEM ), PERSON TOLD ME THAT ON TOP MODEL NO NEED TO INSTALL THIS SYSTEM BECAUSE CAR ALREADY HAVING COMPANY FITTED INSIDE. BUT THE MAIN PROBLEM HERE IS THAT COMPANY IS NOT GIVING IMAPACT SIREN IN THE CAR IF SOME BODY DAMAGE MY CAR OUT SIDE THE HOUSE OR OFFICE THEN I SIMPLY SIT INSIDE BECAUSE I HAVE NO RESPONSE FROM THE CAR. SOME BODY SIMPLY OPEN THE CAR JUST START THE CAR AND SIMPLY MOVE AWAY. AND WE WILL BE CONTINUE IN THE HOUSE OR OFFICE WHATEVER. NO ALARMING SYSTEM IN THE CAR ANYWHERE.
10 CAR MUSIC SYSTEM TOYOTA QUALITY REVOLUTION ==> TOYOTA GIVES QUALITY NO DISCOUNTS NO PROPER DEMO GIVEN TO OPERATE THE SYSTEM.






TODAY MY CAR IS TOTALLY ON RISK WITHOUT PROPER SECURITY SYSTEM AFTER ENPENDING A HUGE AMOUNT JUST FOR THE SECURITY EITHER RECTIFY ALL MY PROBLEMS OR ARRANGE TO REIMBURSE MY MONEY BACK.





THANKS & REGARDS

Sumit Sharma

Sir
i have purchased toyota corolla altis diesel in january 2011. it was giving average of 19 km per litre. after first service at vapi nanavati it comes down to 15 km per litre. how ever i have inquired about this to my dealer nanavati vapi he send me to there another branch at surat, i have gone to surat after inspection they suggested me to go for another service before its due time for service. i have once again given it for next service to avail average but again it is giving me 15 k m per litre average.
now nanavati vapi brance says that we can not do any thing for this. kindlly help me and rectify my problem as it is claimed by your company it should give me atleast 20 km per litre insted of 21.43 km per litre average.
i request your good self to look in to matter as your dealer is help less in to it.

i purchased a etios car from globe toyota i made certain complaints at bharat toyota online but nothing has comeup

PLEASE HELP AS WE ARE CHEATED BY TOYOTA COMPANY BY SELLING US FAULTY CARS.
WE HAD BOUGHT A NEW TOYOTA FORTUNER THROUGH A REPUTED TOYOTA DEALER BUT THE CAR JUST DONT STOPS AT BRAKING.COMPLAINT HAS ALREADY BEEN RAISED TO ALL THE TOYOTA SERVICE PROVIDERS BUT NO POSITIVE RESPONSE FROM ANY ONE.
PLEASE LOOK INTO THE MATTER ON PRIORITY BASIS AS IT IS A MATTER OF LIFE AND DEATH ON INDIAN ROADS.
PLEASE PROVIDE YOUR FEEDBACK ON [protected]@hotmail.com

Dear Sir;
I received copy of e-mail from [protected]@rediffmail.com sent to coordinator.[protected]@live.com
with attachment of form to be sent to Dr. Davis, tel.no. [protected]; e-mail [protected]@live.co.uk regarding the winning of my e-mail ID in their promotion.
I replied to them and got the acknowledgement. Kindly confirm that this is scam or truth.
Regards
SAYED NOMAN GAUHAR
TEL-[protected];;;[protected]
E-MAIL ID:[protected]@yahoo.com

I purchased a Toyota Fortuner vehicle from GLOBE TOYOTA Karnal in September 2010. The Vehicle has run ~12000 kms. I took the SUV to Mussorie about a month ago. The rear driver side ALLOY WHEEL developed crack in it. I have been using the SUVs for past 15 years and it is the frist time that I have seen/heard of an alloy wheel cracking. I made a complaint to GLOBE TOYOTA AMBALA but recieved cold shoulder from them.
kindly look into my complaint and take remedial action. I have heard that TOYOTA company has very high quality standards and takes customer satisfaction as its top most priority. This kind of problem of alloy wheel breakage is not expected from a reputed company.
please respond early as my vehicle is stranded for lack of 1 tyre.
Dr.Mohinder Krishan Mehta M. No. [protected]

Sir, I have given my Toyota Innova No.AP36R 3009 in Radhakrishna Automobiles Pvt., Hyderabad on 14th June 2011 for rectification of wiring, seat channels and interior cleaning. I have received my vehicle on 16th June 2011 in such a condition that all the electrical wires very visible i.e., it did not put inside the frame and zig zag status. Also it is found that there is a dent inside the door. I paid Rs.6400/- vide Inovice No.HY03A-TAX11-11850, Dt.[protected]. It is our badluck and i feel its my fate that I have taken Toyota Innova to enjoy and expected very good service from the dealers. Its all waste of money and valuble time since I stay in Warangal which is 150 kms. away from Hyderabad. Even for a minor problem, they are taking at least 2-3 days. Now, I am not satisfied with their service and I recomend the public not to choose Toyota Innova as there is no proper service.

T Jayapal Reddy

Roof top beading of my car Toyota Innova SUV KA05 MH3409 purchased a year ago from Nandi Toyota and being serviced continously at Ravindu Toyota on Hosur road had its Roof top beading fly off while driving. There was no symptons of any breakage or alignment. Is that due to Manufacturing defect. Please evaluate and suggest free replacement, if possible.

They demond custum fees like hawala formula. how they demond fees through unauthories bank account.





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DISPATCH NOTIFICATION LETTER FROM TOYOTA AUTOMOBILE COMPANY ENGLAND‏ REPLY TO THIS MAIL
...
From:
Toyota Award Team United Kingdom <toyota.[protected]@europemail.com>
...
View Contact
To: prakash somkuwar <[protected]@yahoo.co.in>



==================================



TOYOTA AUTOMOBILES COMPANY

BURNASTON A38/A50, DERYSHIRE
EAST MIDLANDS DE1 9TA UNITED KINGDOM

TEL: [protected] . (Customers Care Line)



STAR PRIZE WINNER,
PAYMENT APPROVAL ORDER IN YOUR FAVOUR

Congratulations once again on behalf of the TOYOTA AUTOMOBILE INTERNATIONAL LOTTERY AWARD 2011. We do believe that your winnings will be put into good consideration o[censored]ses for community development, educational and business development. On Behalf of the Screening Committee of the TOYOTA AUTOMOBILE LOTTERY BOARD, I wish to formally announce to you that you have successfully passed the Email Screening and Verification Matching Test conducted for all the online winners in your Category. Hence you are therefore cleared for payment 0f £10.000, 000,00 GBP in a DEMAND DRAFT {Ten Million Great British Pounds Sterling’s And Toyota Prius Car}
This is to officially inform you that your Parcel with Identification No: 334425 would be dispatched for delivery to you in your country of residence. You are hereby been advise to keep your Parcel Code Number very confidentials from the General Public for security seasons.


PLEASE FIND BELOW THE FLIGHT DETAILS OF THE DELIVERY OFFICER'S:

Name: Diplomat . CLEVER NELSON

Departure From UK Date/time:- May 29, 2011- Time 8:45:00 PM
Arrival To India Date/time:- May 30, 2011- Time 09:25:00 AM.

You are hereby been advised to make the required Registration charge available to him as it is very important to enable the Customs at the International Airport stamp him out of the Airport and to make your Demand Draft legalize in your country for cash able, so he can be able to clear your Toyota Prius Car at the International Cargo department there in your country India before he can proceed to your home address to make a final delivery of your car and you will be required to make the payment for the clearing of your Toyota Prius Car at the International Cargo department there in your country India . Once he arrives India, he will call you and direct you on how to make your deposit of your car clearing, to enable him fulfill the normal Indian customs clearing obligations at the International Airport so that your parcel containing a cheque of Ten Million Great Britain Pound Sterling's {£10.000, 000,00GBP} can be release to him by the Indian customs so that he can proceed to your address for the delivery.

Please ensure that you co-operate with him and follow his instructions and directives to avoid any delay in handing over your winning cheque and car to you because he has little time to spend in INDIA.

NOTE: Our diplomat will accompany you to the Bank to lodge and cash your Demand Draft and deposit the money in RUPEES into your personal Bank account before returning to the United Kingdom. I hope this is well understood?

Await the call of the Diplomat.

Please call our customer-care lines: [protected] for more information and confirmation:

Congratulations on behalf of the members and staff of the Lottery Board.
Events Manager
Name: Dr. Matt Todd,

Tel: [protected]





Congratulations once more and keep trusting TOYOTA AUTOMOBILE for top quality automobiles Car.

YOU CAN VIEW OUR PAST INTERNATIONAL WINNER





THE FRONT VIEW OF YOUR WINNING CAR




TOYOTA AUTOMOBILE LONDON UNITED KINGDOM (GB)