Toyota — central lock damage

Address:382330

@toyota,

You always call for feedback whether i have received a solution or not, each and every time i reply you that non of person has called me from your end or from dealer's end.

Your representative always "lies" that he/she is escalating complain to next level and will received solution in next 24 hours but i don't understand your 24 hours trends to be approx 24months?

Height of lies, cheating, breach of trust, failure of commitments!

Your dealer is sharing that locked was damaged prior to giving for servicing of vechicle, pls prove it? I'll stop escalating further.

I have proof that at the time of vehicle taking i'm asking toyota representative for explanation which is recorded in cct, which you can check

Dealer :- infinium naroda, ahmedabad, gujarat

Car no:- gj 01 hg 0466

Car :- corolla h2

Date of complain initiate :- 16 july 2017
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Toyota customer support has been notified about the posted complaint.
Nov 10, 2017
Updated by mukesh korani
Not received any solution from Toyota ?
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Comments

I have purchased a Toyota Etios Cross last year.

Details of vehicle as under :

(a) Registration Number : GJ 05 JQ 2489
(b) Engine Number : 1ND14499736
(c) Chassis Number : MBJK49BT[protected]

Since the time of purchase, I have been continuously facing issues with this vehicle.

(a) Car battery suddenly stopped working and I had to replace it with a new one from your Infinium Toyota Showroom - Gandhidham ( Gujarat ). Since the vehicle is under 3 years warranty, this replacement of battery went free for me. But we were quite surprised that a new purchased vehicle may have this battery issue in just 6-7 month of purchase.

(b) Motor of glass window of front passenger seat had also stopped working in around 8 months of vehicle purchase. I had to replace it with a new one from your Infinium Toyota Showroom - Gandhidham ( Gujarat ). Since the vehicle is under 3 years warranty, this replacement went free for me. But we were quite surprised that a new purchased vehicle may have this issue.

(c) Since the time of purchase, we have been continuously facing sound issues from Dashboard area when Car is running on a Rough Patch of road. I had given my vehicle for 2-3 times to your Infinium Toyota Showroom - Gandhidham ( Gujarat ) for getting this repair. But still, we are facing this issue.

If you check your system, you can trace that we have been continuously facing some or the other issues with this vehicle. We have registered complains which remained un-resolved.

We are completely annoyed with this purchase and the kind of service associated with this product.

We have invested a good amount behind this vehicle...but purchasing a Toyota Product has turned out to be a bad experience for us. Something, that we will never repeat again in future.

If you guys are not able to offer an appropriate service, then there is no point advertising your product saying " Its All About Drive "... as your product is not good for drive ( this has been our experience so far )

To add on...your customer care team is good for nothing...I think Toyota has just trained them to keep lying to customers...

I would rather suggest the people reading this not to purchase any TOYOTA product...
When the vehicle run in speed of 100 then vehicle has vibrate and break not working properly .
We have all ready physically checked the vehicle in Toyota workshop 4 times but the problem of vehicle not solve
I request to your good self please coprate us and solve our problem.
Thanks

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