Toyota — Clutch plate wear out

Address:

Gurgaon, Haryana, 122001

Sir,
Myself amit kumar singh...using toyota etios liva_ GD model since march 2015... Registration number HR26CN4705...till date car run 30000km...

At the time of service at 20000 km... My car is fully go through your quality checks... But in this service my car alignment and wheel balancing done with charges. But with in 2000 km my car steering worked at some angle for straight drive...how's is this possible...if all quality checks are completed...

Then I again visit your service centre MGF Toyota centre gurgaon for this problem...they again rectified the same with again charges... Trial done on road including average test with your senior supervisor...

Then after 300 km I noticed that my car front tyre outer edge getting wear out... Then I again visited same centre...then again same process done with tyre rotation and on road teSt with ok report...this activity done on 27000 km...and also they again check all the conditions...

Now when I came from my home with my family in night time from merrut to gurgaon...my gear and clutch stops working ...I park the car on petrol pump in delhi and took the cab for my home...

Just next day I visited same service centre with my car...they told me that your clutch plates get wear out and clutch spring get damage...and it will be highly chargeable 14500 for part cost and plus Labour charge extra...

Now I am totally surprised that howz is this possible that clutch plates get we ar out within next 1500 km...is it the quality of TOYOTA????????

My car go through your on road quality checks. 3 Times after 20000 km service...25000 km... 27000km...but no-one has found and clear that such type of issue...

If this is the way of TOYOTA working...then In future I will never suggest anybody to take Toyota products...

Please look into this matter seriously and reply...

Thanks,
Amit Kumar singh
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