Toyota — Complaint against mgf toyota gurgaon for badly treated and damaged my car during service

Address:122001

Innova crysta number hr26 cz0134

Dated 24/6/2017 i have given my car for service at mgf toyota gurgaon haryana during service mgf toyota working people has broken back camera and broken central looking system after requesting again and again mgf toyota not response and said that electrical mechanic is not available in mgf toyota they are not responding and when we asked for complaint they are giving misleading statement.

They says mechanic will come after 15 days then they say that your car will be repair after 15 days i request to intervene in this matter and need response for such big mistake done by a reputed and best company for cars in india for best service provider company for customers and inform you mgf toyota gurgaon

This is not supposed to a response from toyota but your dealer is very careless mgf toyota and then i have contacted mr rana and all service members but response is zero then request you to sotought in this matter. I am senior citizen babu lal sharma was treated badly at mgf toyota people and i am using toyota cars from 20 years. This car is as new this driven only 15000 km.

I have faith in toyota cars and company but now i not happy with this kind of behavior. So i request you to please intervene to resolve a senior citizen problem.

Early action will highly appreciable.

Regards

Babu lal sharma

[protected]
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My innova cad continue running technical falt
Hi, I am Subhash, my vehicle number UP80 DT 9492, I visited MGF body shop in Gurgaon.
I was treated very rudely and the advisor Banty and the main supervisor were rude to me.
I asked him to match the paint but he replied to me that he will not be able to match the paint exactly. Regarding this he was very rude to me, he even told me to take vehicle somewhere else where they can match the paint.
So conclusion is that they were not cooperative.
DT 9492, I visited MGF body shop in Gurgaon.
I was treated very rudely and the advisor Banty and the main supervisor were rude to me.
I asked him to match the paint but he replied to me that he will not be able to match the paint exactly. Regarding this he was very rude to me, he even told me to take vehicle somewhere else where they can match the paint.
So conclusion is that they were not cooperative.

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