Toyota — complaint against team of radiant toyota moga in regards to rude behaviour and bad repair service

Address:

Moga, Punjab, 142001

Good evening,
To whom it may concern.

My name is vinod goyal residence of moga city punjab. Recently i got my car repaired on 5th september 2018 and then it got it serviced on 27th october 2018.
While coming from patiala on 4th november 2018 to moga with my entire family in late evening, we suddenly heard weird sound coming from the wheels.
When we checked it, we noticed a shocking fact that nuts of rear left wheels were broken. Then we checked other wheel nuts and get to know that all the nuts were loose as they were not tightened up properly while getting it serviced, so all the fault is of mechanic due to which life of entire family was at risk.

Then very next day we contacted the workshop head mr. Parminder singh and in our discussion he admitted the mistake done by their mechanic and agreed to repair the car free of cost. But to the contrary after taking the car to workshop their behaviour got change and forcefully they took money on repairing the car.

We would like to raise the issue in front of all that everything happened due to your mechanic. So kindly see to this and get it resolve within week time else we have no issues in knocking court’s door to get the things done and for this you all will be responsible for all the expenses.

Thanks, and regards
Mr. Vinod goyal
[protected]