Toyota — complaint regarding oil consumption in my toyota etios gd, no action was taken against oil consumption by madhuban toyota at kurla (w) mumbai | |||||
Sir, I mohd rais abdul manihar from mumbai maharashtra, i have a toyota etios gd d4d since last 1 year, i am running a tourist business named on nawaz tour and travels, there is some critical problem of oil consumption coming after 3rd service, which was nearest to my residential by madhuban toyota kurla (W) mumbai. 3rd service was done on 21267 kms, driven, hence after 3rd service done by madhuban toyota, i m facing a problem of oil consumption. I took my car to madhuban toyota dated 29/08/2017 and the km diven was 39756 kms, i complaint them about the oil consumption in my car, they took my car to a service area they done some sort of checkup in car and done a service of car like gaskit, break fluid, air refiner, etc. This was paid service and the total invoice amount charged was 6, 645.00. They told me that problem is solved now, if again u face a problem of oil comsumption then bring your car again to a service center after 5, 000 kms, but the problem of oil consumption was not yet solved, again i took my car at madhuban toyota after 5, 000 kms driven dated 27/09/2017 and the kms diven was 44242 kms, they again done the checkup and service and the total invoice amount was charged was 629.88 hence they told me we are not able to find the problem against oil consumption in your car and they didnt took any action against my car and the same oil consumption problem i am facing. This is very bad that i have to fear in all this matter after taking a new car, hence its my request to a toyota india to solve problem of my car in every aspect i am totally unsatisfied with toyota service. I am planning to by an another toyota but after facing such problem by service department my mind is totally distracted... It is like that your department had took my trust on toyota and i am not liable to suggest toyota vehicle to any one. Its an humble request to you all to solved the oil cunsumption problem in my toyota etios gd d4d vehicle. Was this information helpful? | |||||
Toyota customer support has been notified about the posted complaint. | |||||
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