Toyota — defected car delivered to the customer

Address:

110018

To
The ceo
Plot no. 1, bidadi industrial
Area ram nagar, taluk
Bangalore, karnataka

Sub:- defected car delivered to the customer

Respected sir,

I ‘ sanjay bhardwaj r/o wz-68 mukharjee park. Tilak nagar new delhi-110018 purchased a new car (Innova crysta, 2.4 v. Package, x 8 seater), engine no. 2 gd a 230140 key no. 89626 register dl 10 cl3821) on 13/09/2018 from your agent galaxy toyata, tsg complex 61/1-a nazafgarh road moti nagar new delhi-110018 after paying a cost of appox. Rs.23, 00, 000/- (Twenty-three lakh only. I paid rs. 37, 000/- in addition to above amount for necessary items supplied by this agency apporx rs. 24, 00, 000/-. Sir, i belong to a middle class family, i took a loan of rs. 15 lakh from the bank to purchase this car. I always purchased cars from maruti company and they never cheated me. But i was suggested by my friends to purchase a car from your good company. 13/09/2018, was a bad day of my life when i purchased this car from your company.

I purchased this car on 13th september 2018 and it did not start on 14/09/2018. A sales executive mr. Rajesh told me to remove the mat and try to start the car but without doing so it luckly started. Day on 26/09/2018 when i was travelling near sonipat, gannur (Harana) at midnight i attended a natural call and stopped the car. Again it did not start. My wife one daughter and my son was with me. It was a deserted area. It was a terrible night in my life.

Almightily god helped me as after many tries it started and i reached my home in delhi.
On 27/09/2018 it did not start so i called toll free no. [protected], one mechanic reached and he could not start the car and suggested me to call agency. A person mr. Dharam raj tochened this car to above said agency (Job no. 335221) on 27/09/2018. Now this car is lying with the agency.

Sir, within 15 days i have realized that i have made a great mistake by purchasing a new but defected car from your good company.
Your kind honour is requested to return my money including all charges cgst, cess, sgst, insurance or any other charge, because i paid these charges on the behalf of this car. I do not want any further harassment from your kind company. Your kind honour will not hear me than where should i go for justice.
This above said agency does not have any mechanic/engineer to handle such defected car. They are making money only. Please refund my above said amount at your earliest.

Thanking you
Your’s harassment customer
Sanjay bhardwaj
[protected]
Email-id:- [protected]@yahoo.in