Toyota — Delay in service

Address:

Jalandhar, Punjab

On 27/12/2016 at 1.00 PM I reached at Toyota showroom at GT Road Jalandhar for service of my car no PB 22 E 0983.My appointment was at 1.30 PM. Concerned. Staff adviced me that car will be ready at 4.00 PM. I requested him that if possible please service it some time before, because I have to go on long drive. But car was hand over me at 05.20 PM. It was only routine service .So much time they consumed, due to this I face lot of difficulty. They have no value of other person time.