Toyota — Delivery of car
My name is Namit Jain and I am contacting you on behalf of Mittal Agro Industries, Jalandhar. This is in regards to the nondelivery of the car that I booked through Castle Toyota, Kapurthala Road, Jalandhar on 17/08/2021. We were promised delivery date of 13/09/2021 by the sales persom Mr. Santokh in the showroom. However when the date arrived he said there is some delay in the backend due to which the car will be delivered in October to which we duly acknowledged and understood. And now he is not answering our calls or has further communicated us the status of our car even once. Also the sales person have been urging us to buy accessories that we dont even require for getting instant delivery. In the past we have owned and enjoyed many cars from Toyota but nevertheless faced such attitutde and customer service. I request you to please look into this and action be taken as soon as possible.
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