Toyota — Delivery period after payment.

Address:680503
Website:TOYOTA BHARAT

I have ordered a liva dual tone car in kerala thrichur district, under nippon toyota. I have booked the car on previous month(April 15). The sales person mentioned that the car wil be shiped from bangalore dipo, so it will take 1 Months for the delivery date, Abd he promised That he can deliver the car on or before 15 May. Later on May 9th the sales person called me and told that the allotement is granted for my booking and you can transfer the money to the account. So i contacted the bank manager, bank manager asked me to make sure that the car is reached in the same showroom, so i confirmed with the sales person again and he ensured me and convinced to make the payment. So i told the manager to transfer the fund. So he transfered complete amount to the showroon company bank account, sales person also forwarded me the bill for the payment. Now when i contacted the sales person on may 13th, he told me that the car is not arrived and i have to wait for 31 May. Now i suspect they will not deliver me the car even on may 31. What is the next action i should take if i didnt receive the car on may 31. Also please let me know how long should a customer wait after completing the full payment. I dont want to cancel the car order. I luv toyota. Please advice me. I have 50000 Booking bill, and a forwarded copy of full payment bill through whatsapp
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Toyota customer support has been notified about the posted complaint.
May 15, 2017
Updated by Soji John
My name is Soji John, [protected]
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