Toyota — Discount & Insurance

Address:

Hyderabad, Andhra Pradesh, 500013

Dear Sir/Madam,

I have previously made a booking for a “Toyota Etios Liva GD” and would like to cancel it due to misleading of information regarding Discount & Insurance by Mr Pawan (Team leader of Harsha Toyota, L B Nagar Branch), He told me Insurance is optional i can get it with showroom or with any insurance company which are not partner with your showroom, after booking car and i went to pay rest of amount now he changed his word and tell thats we have to take insurance which showroom provide, if i get price half of amount in another insurance company with same features why should i take from your showroom and i was offered Rs 30, 000 discount before booking, now they told me we dont offer any discount. My booking number is “HY02B:1230”. Enclosed with this letter are copies of the booking details and the receipt for your reference.
I am not familiar with the cancellation process, so please advise me if I need to fill some form or if there is some other formality.
As i got misleading from your employer, please don’t charge cancellation charges, so I kindly ask you to refund my deposit in full.
Please revert back to me and confirm that my booking has been cancelled. I surely welcome a future opportunity to book one of your cars and I regret that this has happened as much as you do.

Sincerely,
Rajyeshwar Reddy
[protected]