Toyota Egypt — Gearbox of toyota corolla 2008

Address:

00202

Dear Toyota senior management members,
I am Mohamed Zaki, writing this official complaint to express of my totally disappointment with dealing with Toyota maintenance for my car Toyota corolla model 2008 South Africa, since years I am suffering with this model which were provided to the clients with a manufacturing mistake in the gearbox, which was supposed to be replaced by new car (all countries in the whole replaced by new car for the deffectef Toyota modle 2008 except Egypt ) as it is not the clients' problem to deal with a deffected car has such an error affect the safety of their clients. But unfortunately nobody care from Toyota Egypt nor Toyota International to secure their reputation.
THE PROBLEM IS IN THE GEARBOX
We took it to Toyota New Cairo maintenance Center
and complained but engineers their told us that this model
is made in south Africa and we need to change some spare parties in the Gearbox and will work perfectly. But after fixing the spare parts the car started again to behave in a weird way as it will go to natural (N) in the middle of the road .
Again we went to New Cairo maintenance center and we were told that the software of the gearbox need to be restarted again. After repairing it has been repeated for 3 times.
After almost 2 years, Today 31.05.2016 the problem repeated again. But the new Cairo maintenance center refused to fix the regular problem as it is not a gearbox to take their responsibility off.
I am writting to complain to Toyota International as this is not we were promised (Toyota is safe to drive ????!!!)
I am asking the support of whom may concern about the Toyota reputation to solve my problem.

Mohamed Zaki
+2 [protected]