This is with reference to my purchase of Innova Crysta Z variant in 2021, ownership less than 18 months, 20k kms clocked.
My 17 inch alloys are imbalanced in less than 2 years and the tyres have lumps. This makes me question the product and the brand altogether. Is Toyota really reliable? Is Innova Crysta really made like a tank and built to last? After paying 6-7 lacs premium over the G variant, which has more reliable set of Alloys and wheels for Indian roads, Toyota still has the courage to give less reliable treatment to customers buying higher variant. Within 2 years, they want you to shell out Rs. 1-1.5 Lacs further to replace your alloys and wheels. Providing set of wheels, not suitable for Indian roads is a Manufacturing ERROR altogether. I’ve used Maruti and Honda cars extensively for over a decade and never had this alloy imbalance or tyre lumping issue. A company who is getting frequent complaints regarding 17 inch alloys since many years now (can be read in many forums) has no courtesy to admit it, nor provide any solution because the sales speaks. Seems like the high sales makes the company over confident about the product. I appeal to provide me a replacement of alloys and tyres to 16 inches. Was this information helpful? | 
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