Toyota — irresponsible behavior & unprofessional languages used by a staff mr. satpal at galaxy toyota chattarpur delhi

Address:

2nd Floor, D-150, Saket, New Delhi

Dear sir/ madam,
I purchase a new toyota inova cresta car from m/s galaxy toyota chhatterpur on 18.03.2020.

1. When i had reached at showroom for receiving the delivery of my vehicle, then i have found to different registration number on my car. When i tell to concern staff then they realized their blender mistake and i had got delivery of my car two days late.
2. After receiving the delivery on full payments including registration charges as per their demand. As date more the 3 months has been passed and i could not received my rc.
My vehicle number is dl10cn8021 and my address is d - 150, saket, new delhi - 110017 & mr nearest authority is vasant vihar, new delhi.
3. I am living in south delhi but for their convenient they has registers my in north delhi authority, now i am following them for rc of my vehicle which still not delivered tome.
I have call at galaxy toyota chhattarpur madam nagma, she has connect me to mr satpal who deals in this matter. When i talk mr satpal he very rudely & aggressively told me that he had done his duty, for further i should go to raja garden transport authority. His behavior on phone was very unprofessional. Why company hire such a unhuman person. As i am diabetic patient this is not good for my health in covid-19 pandemic situation. I can not take risk to visit the authority. As i will suffer with health problem during my authority visit, who will be responsible.
I had paid all amount and delhi government providing door step delivery of such services.
I will request to the company take my matter on priority and follow the authority so that my rc can delivered through speed post or currier on my address.