Toyota — Misleading and no transparency in billing

Address:	New Delhi, Delhi, 110021
Website:	galaxytoyota.com

This is to bring into your notice that Galaxy Toyota okhala New Delhi service centres are the most pathetic cheaters, i am having Toyota innova HR51 AK 4545 on 10 September on 9th September i took a appointment for my vehicle, as there is indication for t belt replacement i had been asked that it would cost me around 3500/- with labour .
On 10th September i visited galaxy Toyota workshop When I reached workshop I have Been given a quote by MR Eshu SINGH for 14148/-
I ask the advisor what's the issue behind this, he told me it for another belt that u have to got replace and service I told him I just had my service few month back and the mileage was just 4000km after the previous service. Job card made by him contain these things
1.Timing belt
2. Service
3. V belt
4. Surface refinement & protection
5. Internal panel protection
After service and replacement of parts he bring me with a new quote for Rs 12600/- he told me we have skipped some of works that why we are charging less amount (Misleading and no transparency)
I called up several times at customer care but i have not find any one how can resolve my problem on 22nd September i got a call from Mr Eshu Singh who was the service advisor he asked to get my car to Toyota workshop and get remove the belts and they will fit the old belts and refund the belt charges and labour charges, i live in Mathura it is not easy for me to move Delhi for car service every time.