Toyota — Mismanagement appointment

Address:

Ludhiana, Punjab

Dear sir/madam
I had an appointment for the service of pb23q 7550 liva at ludhiana, jugiana
At 11 o'clock, the car was at the gate of showroom. 11.05 am.
Due to the jaam car could not enter 5 minutes more in the compound,
The representative took 15 minutes to attend the car, at 12 o clock, we were informed that the car can be delivered at 4 o'clock. Even the job was service only
We used to send the car for 50 kilometer distance, even then we face the problem like this.
This is the first time i got this problem.
We take the car out without any job work. It's really a shame for globe toyota ludhiana.
Please improve the appointment management
Neeraj [protected]