Toyota — Moonroof structure noise | |
I have a 2016 Toyota Camry. About a year and a half ago it started making a slight pop sound in the roof when I would make right turns over a curb (like entering my driveway) occasionally. This past summer it started becoming more frequent and much louder. I called Scott Clark Toyota in Charlotte, NC to report it in September 2020. I started looking online and there is a TSB for this problem (TS-B[protected]. When I was talking took my car in last week to Scott Clark Toyota for my 45, 000 mile checkup, my service advisor said this was only covered by Toyota under the 3/36, 000 warranty and related a story about fixing another ladies car under her insurance that had the same problem after it had a rear end collision, the repair cost $2000. I told him that was not a small repair and I was disappointed that a company like Toyota would not cover a structural problem and that if I traded my car in it certainly would not be for another Toyota. Instead of trying to make any amends about the problem he said that was fine, he drove a Chevy. So is Toyota ignoring this know problem because it is a structural issue and not a safety issue? Dawn Perry Was this information helpful? | |
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