Toyota Motor Company — Defective vehicle supplied and regular fault comes in the Car Innova

Address:

Ghaziabad, Uttar Pradesh

Dear Sir, Service center always help me lot and get repair the fault but substandard quality of the vehicle always give fault again and again . Even Mr Asit service manager always taken my complaint and got repair but why Toyota is not giving reply on delivery of defective vehicle to me . Since last two years i have been harassed by Toyota but no one even called me to understand the root cause of the defective vehicle . Once only India West region service manager called me and said that concern area service manager will call me but i am still waiting ti listen company verdict on the failure of the vehicle . Please go thru my complaints and tell me did i buy this vehicle to visit your service centers for regular defects . 1. With in 3 months of purchase main seal of engine oil was got leaked and vehicle got repaired after 10 days. Repair DOC NO GSJ1306326 dated 16 Aug-2013 2. Fault again reported but not resolved related to break doc no GSJ13-10305 dated 16 Sep 2014 3. Break noise complaint made by me every time since purchase but no solution given because company was waiting to get spent more time . So that they can demand money from the customer for faulty break pad provided in the vehicle. Now they charged me for the same than why Toyota did replaced when I complaint first time.It was repaired on 12 Oct 2014 and charges was taken from for the same vide doc no GSJ14-12613 4. Self starter were fail one and half month back on the road . Fault was not acceptable at all to me because as per service center one nut of the whole assy. was came out fault . DOC NO GSJ14-11321 5. End sub assy & Boot Rack Steering replaced on 21 Oct 2014 . doc no GSJ14-12999 6. On 15 Nov AC gone defective, in which one part was replaced on 17 nov. ref doc no GSJ14/-14248 7. Again one more defect is found since repaired last time on 17 Nov, that ABS is not working . I know you will not do any thing but my duty is to inform you . 8. Again Air conditioner stopped working on 15 May2015 which was repaired on 29 May-15 . Still there is no solution of out side air comes inside the vehicle, in which service center repaired all parts like condenser, evaporator and cooling coil of sealed system . but result is zero . 9. Now again break noise again started as it was reported earlier and same is communicated the service center. I am being harassed by Toyota Motor by not replacing my vehicle not even talk to me any time about the solution . Thanks & Regards Pradeep Jindal[protected]