Toyota — NO Delivery despite booking - Hycross

INNOVA HYCROSS ZX(O) PEARL WHITE

At the time of booking the vehicle, we were given a tentative delivery date in March 2023.

Citing shortage of vehicle allotment from TKM, we were subsequently given tentative delivery as April 2023.

We are again informed there is a shortage of vehicles from TKM & delivery is not done till date.

I was again given tentative delivery in May 2023 by Branch Sales Manager but was informed by the Sales Executive that delivery is not possible in May 2023 as well.

I have highlighted this concern to Toyota Kirloskar Motors customer service team & accordingly received a Complaint Number: TCM04231xxxxx. Unfortunately, there is no response from TKM even after highlighting this issue multiple times. Even beyond the TAT informed by the customer service associates, there is no response.

All our mails & phone calls to customer service team is unanswered.